Shields Talent have exclusively partnered with a well established Glasgow-based law firm in their search for an IT Project Lead. My client is seeking a hands-on individual to bring structure and efficiency to day-to-day IT operations during a busy period of change. This role focuses on improving processes, implementing trackers and escalation paths, and supporting the integration of tools and systems to help the business work smarter. The successful candidate will also support a range of ongoing IT and business projects.

Job Details -

• 6-month fixed term contract (possibility of extension)
• Salary - circa £32k-£35k
• Location - Glasgow
• Work conditions - Onsite
• Sponsorship for the UK is not available, therefore candidates must have Right To Work in the UK

Candidate requirements -

• Minimum of 2 years in an IT supervisory/managerial support or operations role, with coordination responsibility
• Strong problem-solving, organisational and communication skills
• Advanced knowledge of Windows, Microsoft 365, and basic infrastructure of common business applications
• Experience with cloud platforms (e.g., Microsoft Azure, Intune)
• Advanced knowledge of networking (LAN, Wi-Fi, VPN), printers, and peripherals
• Confident in documenting processes and driving operational improvements
• Experience in a small-to-medium enterprise (SME) environment

Candidate responsibilities -

• Work with the Head of IT to introduce or improve processes, trackers, and escalation frameworks and document key procedures
• Plan and support the rollout of IT and cyber security training
• Identify opportunities for better use of existing tech and suggest integrations
• Support ongoing projects with tracking, admin, and coordination
• Act as the 2nd line support in escalation of resolving user issues
• Liaise with external IT providers and other vendor relationships

Thank you for taking the time to apply to our job advert, we would ask interested candidates to apply with an updated CV. We aim to come back to you as quickly as we can with an update.
Job Type: Full-time
Pay: £32,000.00-£35,000.00 per year
Work Location: In perso

• Work with the Head of IT to introduce or improve processes, trackers, and escalation frameworks and document key procedures
• Plan and support the rollout of IT and cyber security training
• Identify opportunities for better use of existing tech and suggest integrations
• Support ongoing projects with tracking, admin, and coordination
• Act as the 2nd line support in escalation of resolving user issues
• Liaise with external IT providers and other vendor relationship