PACE®

Pace® makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others.
Job Description

SUMMARY:

Responsible for planning, managing, and directing the implementation of large and complex information technology projects; applies project management knowledge, skills, tools, and techniques while guiding project staff and functional subject matter experts that perform professional work to meet IT project requirements and implementation deadlines.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in computer science, information systems, or a related field; AND five (5) years of project management or business needs analysis experience; OR an equivalent combination of education, training and experience.

REQUIRED KNOWLEDGE:

• Administrative principles and practices, including goal setting, program development, and implementation.
• Principles and practices of developing teams, motivating employees and working in a team environment.
• Operational capabilities and limitations of various computer environments.
• Systems development lifecycle and project management techniques including project-planning software.
• Principles and practices of information technology quality assurance.
• Processes and techniques of information technology service management.
• Hardware and software options and availability for various business, administrative, communications and technical applications.
• System software installation, data management and capacity management.
• Techniques of systems analysis and applications design procedures.
• Principles and practices of record keeping.
• Documentation and user instruction methods and techniques.
• Correct business English, including spelling, grammar and punctuation.

REQUIRED SKILLS:

• Developing and implementing goals, objectives, policies, procedures and work standards.
• Training others in policies and procedures related to the work.
• Analyzing, complex requirements and procedures to determine systems development requirements of various departmental information technology customers.
• Developing standards and procedures to be used by others to efficiently utilize information technology capabilities.
• Conducting cost/benefit analysis.
• Listening to customer information system needs.
• Preparing clear and concise program documentation, customer procedures, reports of work performed, and other written materials.
• Maintaining accurate records and files.
• Exercising sound independent judgment within established policy guidelines.
• Working without close supervision in standard work situations.
• Using initiative and independent judgment within established procedural guidelines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

• Provides direction, training and work review to project team; organizes and assigns work, sets priorities and follows-up, and controls project status to ensure coordination and completion of assigned work meeting deadlines.
• Participates in long and short-term departmental strategic planning; maintains performance measurements toward meeting objectives of the strategic plan; prepares and administers the project budgets.
• Oversees information technology projects; sets priorities and timelines and ensures that projects meet customer requirements.
• Oversees the work of vendors/consultants who are contracted to supplement IT project activities; ensure coordination and completion of assigned work meeting deadlines and budget. Determines the standard approaches, funding requirements, project management techniques and appropriate methodology for information technology projects.
• Ensures that quality assurance and security elements are incorporated into systems development projects.
• Provides project reporting and customer communication on all phases of project activity.
• Confers with clients regarding business needs, functional requirements and resource needs and recommends options. Mitigates risk and escalates for resolution obstacles to ensure project continuance.
• Determines project goals and requirements including size, scope, funding, IT and customer departmental staff and time frames needed to successfully initiate, implement and maintain information system projects.
• Maintains current knowledge of information technology.
• Interacts with the other Managers to ensure smooth and efficient customer service delivery of all products and services.
• Identifies need and recommends implementation of new business processes as a result of project impact.
• Creates and maintains a consistent project communication plan.
• Maintains accurate records and files; prepares customer instructions, documentation, correspondence and a variety of written materials.
• Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.