Define project scope, goals, and deliverables in collaboration with stakeholders.

- Develop detailed business cases, project plans, schedules, and budgets.

- Coordinate resources across technical, support, product and vendor teams.

- Identify risks and issues, and ensure effective mitigation and escalation strategies.

- Maintain strong communication channels with stakeholders and executive leadership.

- Track project progress and prepare clear, timely reporting.

- Prepare Project Initiation Documents (PID), benefit realisation plans, and close-out documentation.

- Ensure seamless project transition into BAU operations.

- Foster trust with internal clients through reliable delivery and professional communication.

- Travel to RSM offices as required.