DEPARTMENT:

The Division of Information Technology (DoIT) has approximately 85 full time staff members and 100 undergraduate or graduate students that work each day to support the mission of UMBC through the delivery of IT services to the campus. DoIT provides robust, secure IT environments that enable solutions for advancing the UMBC community. We do this through a staff of technology professionals that are connected both nationally and to UMBC.

POSITION OVERVIEW:

The Division of Information Technology (DoIT) is seeking an IT Project Specialist for the Project Management Office (PMO). Working closely with DoIT staff and campus stakeholders, this person plays a pivotal role in driving project success for key IT initiatives. This position, reporting to the IT Project Manager, will manage IT projects related to our Enterprise Resource Planning (ERP) system, vendor-led system implementations, and other key IT initiatives.

REQUIRED MINIMUM QUALIFICATIONS:

• Bachelor’s degree, preferably in a field related to Project Management or Information Technology
• 1 year of experience working in higher education, information technology, project management, or related area.

Note: A Masters degree in a related field may be substituted for the one year of experience requirement.

• Strong communication skills in working with a variety of roles across campus.
• Ability to work with administrators, faculty, staff, and students
• Strong customer service orientation
• Ability to communicate effectively with internal and/or external constituents
• Sensitivity to respond appropriately to the needs of a diverse population
• Ability to interact effectively with individuals at all levels as well as to work collaboratively in a team environment

PREFERRED QUALIFICATIONS:

• Master’s degree, preferably in a field related to Project Management or Information Technology
• Certified Associate in Project Management (CAPM) or similar project management certification(s)
• 2-3 years of experience working in higher education, information technology or project management
• Knowledge of and/or experience working with project management methodologies, including traditional waterfall, Agile, Scrum, etc.
• Understanding of ERP systems and cloud computing
• Maintains a high degree of professionalism
• Demonstrates time management and priority-setting skills
• Demonstrates a high commitment to quality with a high level of accuracy and dependability
• Possesses flexibility to work in a fast-paced, dynamic environment while simultaneously handling multiple priorities
• Possesses a high degree of initiative and ability to drive multiple projects to successful completion

This role offers the opportunity to collaborate with a wide range of stakeholders, from DoIT teams to other campus divisions, ensuring projects are delivered on time, within budget, and aligned with UMBC’s strategic goals. You’ll also leverage and enhance our project management tools and contribute to effective communication across the university.

Specific responsibilities include:

• Overseeing the complete project lifecycle, from planning and execution to successful completion.
• Ensuring projects meet scope, timeline, and budget requirements.
• Developing and maintaining comprehensive project plans, risk registers, and tracking progress for both waterfall and agile projects.
• Collaborating with IT teams and campus stakeholders to triage new initiatives, complete project discovery, and ensure communication is maintained with stakeholders and project sponsors.
• Assisting in the design, troubleshooting, and maintenance of Smartsheet, UMBC’s project management tool.
• Supporting communications related to IT projects.