IT Project Support Technician at Cinter Technology Services

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

69999.0

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Asset Management, Network Cable Patching, Hardware Troubleshooting, Rack-and-Stack Installation, ServiceNow, DCTrack, Infrastructure Deployment, Client Billing Documentation, Technical Reporting, Field Support, Customer Service, Problem Solving

Industry

IT Services and IT Consulting

Description

▶︎ Job Details Job Title: IT Project Support Technician Client: Confidential (Japanese IT Company) Working Location: NYC / NJ / CT Working Style: Hybrid Employment Type: Full-time Salary: $70,000 annually Benefits: Full Benefits (Medical Insurance, 401(k), PTO) Visa Support: Not Available Working Hours: Monday – Friday, 9:00 AM – 5:00 PM Language: English Start Date: August 10, 2026 ▶︎ Key Responsibilities IT Asset Management Perform IT asset inventory, audits, and disposal at client offices and data centers. Coordinate IT asset management projects with clients, vendors, and internal teams. Prepare and maintain IT asset management reports. Update asset management systems such as ServiceNow and DCTrack. On-site Project Support Perform network cable patching and connectivity support. Validate user desktop equipment and troubleshoot hardware/software issues. Trace, label, and organize network cabling within IDF rooms. Perform rack-and-stack installation of IT equipment. Assist with various infrastructure deployment and migration projects. Sales Support (Temporary Assignment) Prepare client billing documentation. Create monthly service reports. Coordinate project resources and scheduling. Provide administrative support to the sales and project teams. ▶︎ The Right Candidate Will Possess Strong organizational and communication skills. A hands-on approach to IT infrastructure and field support. The ability to manage multiple tasks and priorities. Excellent customer service and problem-solving abilities. Flexibility to travel locally and support projects at client sites. A team-oriented mindset with a willingness to learn. ▶︎ Required Qualifications & Skills 1–3+ years of experience as a Field Technician, IT Support Technician, or similar technical support role. Experience with IT hardware installation, maintenance, and troubleshooting. Familiarity with mobile devices, service software, and standard computer applications. Experience with IT asset management is highly preferred. Basic understanding of networking, cabling, and data center environments. Ability to accurately document service activities and technical reports. Valid U.S. driver's license with a clean driving record. Willingness to travel locally/regionally and work flexible hours when needed. Ability to work in customer sites, data centers, and other technical environments. Ability to lift up to 50 lbs and perform physical tasks such as standing, climbing, kneeling, and reaching for extended periods. Must be legally authorized to work in the United States without current or future visa sponsorship.

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Responsibilities

The role involves managing IT asset inventories, audits, and disposal while providing on-site technical support for network cabling and hardware installation. Additionally, the technician will provide temporary administrative and billing support for sales and project teams.