IT Quality Senior Manager Vice President at Citi

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Acceptance Testing, Software Quality Assurance, Communication Skills, Diplomacy Skills, Project Management, Testing Techniques, Testing Tools, Process Improvement, Budgeting, People Management, Mentoring, Collaboration, Performance Evaluation, Resource Management, Software Development Life Cycle, Industry Trends

Industry

Financial Services

Description

Contributes to standards around which others will operate. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing. Manages multiple IT Quality teams or an IT Quality functional area (depending on size of business). Resolves complex and highly variable issues. Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends. Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle. Manages organizational process change. Develops and implements methods for cost, effort and milestones of IT Quality activities. Strives for continuous improvements and streamlining of processes. Ensures consistency and quality of processes across the organization. Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas. Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness. Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc. Uses evaluative judgment in complicated or novel situations; uses multiple sources of information. Impacts IT Quality through delivery of end results and contribution to planning, finances/budget and formulation of policies. Responsible for budgeting, project estimates, task management & balancing prioritization across multiple streams of development Responsible for people management, mentoring and career development process for Shanghai team including delivering performance review, training, recruiting. Collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team, etc. to ensure project stability and productivity. Responsible for handling day-to-day staff management issues, including resource management and allocation of work within the team/project. Performs other duties and functions as assigned. 6-10 years IT Testing experience required Excellent knowledge of software testing techniques and testing tools Knowledge of any well-known software development and testing life-cycle methodology Requires communication and diplomacy skills and an ability to persuade and influence Bachelor's/University degree, Master's degree preferred ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Jan 19, 2026 ------------------------------------------------------

Responsibilities

The IT Quality Senior Manager Vice President manages multiple IT Quality teams and oversees the User Acceptance Testing process and product rollouts. They are responsible for developing standards, ensuring adherence throughout the software development life cycle, and managing organizational process changes.