Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 670
Shift: Daytime
Experience: 1-3 years
Pay Range: $20.55 to $29.82
Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
Kwik Trip Inc. ITRS Project Coordinator 1 works with the ITRS Project Coordinator Supervisor and ITRS Field Service Manager to support comprehensive store project schedules, timeframes, and resources. The primary responsibility of this position will be to take the outlines of store projects and input / schedule them into the Service Now Field Service Module. This individual will be tasked with identifying and working to de-conflict any issues with schedules to allow successful completion of projects.

• Basic understanding of the different levels of ITRS Field Service Technicians and their capabilities.
• Basic understanding of how ITRS equipment / software is deployed at Retail sites.
• A solid understanding of the geographic area that the Retail sites occupy and general mapping abilities to build vehicle routes to service the Retail sites most efficiently.
• Create comprehensive Field Service schedules based on the Field Service Technician levels and the current priorities of the ITRS department. Then hand off to the Field Service Manager and Supervisor so
• Work with the Field Service Supervisor or directly with the Field Service Technicians to adjust schedules as situation are always fluid out in the field.
• Attend meetings with all areas of ITRS to understand IT Hardware & Software projects to meet the technology needs of our Retail stores.
• Learn to understand the various pieces of ITRS IT equipment / software at Retail sites and how this equipment / software interacts together and with other Retail equipment. (Fuel, Communications, etc.)
• Use their judgement and planning skills to adjust priorities, projects, events, and tasks to meet the constantly changing IT needs of our Retail sites.
• Attend meetings with Kwik Trip Store Engineering and 3rd party vendors to understand the needs of a pro project, event, or tasks that require resources outside of ITRS to complete and help with scheduling.
• Understand how to utilize the Field Service Module within the Service Now application to input, assign, and track Field Service Technician work orders.
• Learn reporting abilities of the data in the Field Service Module to provide reporting and feedback to aid in analysis work which will allow for updated labor standards for Field Service tasks.
• Continually use the data in the system to assess the Field Service work to help determine current resource needs and identify any resource issues for future schedules.
  Work Schedule: Monday – Friday; Daytime hours.
  Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture