IT Risk and Security Analyst (PAM Analyst) at DTCC Candidate Experience Site

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PAM Solutions, Active Directory, Windows Server, Linux, HashiCorp Vault, Troubleshooting, Analytical Skills, Organizational Skills, Communication Skills, Customer Support, IAM Tools, Credential Vaulting, Session Monitoring, Access Workflows, Disaster Recovery, Technical Skills

Industry

Financial Services

Description

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). Position Overview We are seeking an enthusiastic and detail-oriented L1 Privileged Access Management (PAM) Systems Engineer to join our Identity & Access Management (IAM) team. This position is ideal for candidates who are eager to build foundational experience in PAM technologies, while also gaining exposure to a broad suite of IAM products over time. The role is primarily focused on supporting, operating, and troubleshooting PAM solutions, with opportunities for professional growth into other IAM domains as expertise develops. Key Responsibilities Serve as the first point of contact for IAM related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service to end users. Monitor privileged account activities and respond to incidents, requests, and alerts involving privileged access and authentication services. Triage and resolve PAM operational issues, escalating complex cases to senior team members or engineering staff as appropriate. Participate in an on-call rotation to ensure coverage during national business hours. Document troubleshooting steps, process changes, and solutions for the knowledge base to support team learning and operational efficiency. Collaborate with the IAM team and cross-functional partners to maintain high standards of customer service and communication. Continuously develop technical skills in PAM and related IAM tools, with mentorship and training provided. Assist with proactive monitoring and maintenance activities to prevent outages or service disruptions within PAM platforms. Provide disaster recovery support for PAM systems, including both planned and unplanned events. Participate in the execution and documentation of disaster recovery procedures to ensure business continuity and rapid restoration of privileged access services. Primary Technologies and Tools Privileged Access Management (PAM) Solutions: Core focus area for daily operations and support. Active Directory (AD): Basic exposure and support of account provisioning and permissions as related to PAM. Windows Server: Working knowledge required for supporting account management, permissions, and privileged access workflows. Linux: Working knowledge required, particularly for managing privileged accounts and authentication in Linux environments. HashiCorp Vault: Initial training and support tasks as assigned. Other IAM Tools (e.g., Terraform, Ansible, PKI/HSM, IGA platforms, EDR): Learning opportunities as experience grows, but not primary focus. Required Skills & Qualifications 1+ years Hands-on experience with any PAM solution or IGA. Demonstrated interest in IT security, particularly in access management and privileged account security. Familiarity with PAM concepts, such as least privilege, credential vaulting, session monitoring, and access workflows. Working knowledge of Windows Server and Linux environments. Strong troubleshooting, analytical, and organizational skills. Excellent communication skills, both written and verbal. Ability to work independently, follow established processes, and seek guidance when needed. Willingness to participate in on-call rotations aligned to national business hours. Familiarity with customer support ticketing systems or help desk environments. Why Join Our Team? Begin your career in one of the most critical and rapidly evolving areas of cybersecurity. Work with modern PAM technologies in a supportive, learning-focused environment. Knowledge Sharing: Collaborate with IT, risk, and cybersecurity teams, contribute to documentation, and participate in technical workshops and team reviews to expand your expertise Be part of a team committed to innovation, operational excellence, and professional development. Over time, you will have the opportunity to cross-train in other IAM tools and technologies, including Active Directory, HashiCorp Vault, Terraform, Ansible, PKI/HSM, and Identity Governance platforms. Qualifications: Entry Level – internship experience highly preferred Bachelor's degree required Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC’s subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at www.dtcc.com or connect with us on LinkedIn, X, YouTube, Facebook and Instagram. DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind. Learn more about Clearance and Settlement by clicking here. IT Risk and Data Services department seeks to meet our clients’ needs by capitalizing on the progress made in both the Risk Technology Program and the Data Analytics work and driving adoption of these capabilities across the enterprise. Important initiatives like the Modernization and Resiliency Programs count on these foundational capabilities to succeed.

Responsibilities

The role involves serving as the first point of contact for IAM support issues and monitoring privileged account activities. Additionally, the analyst will triage and resolve PAM operational issues while collaborating with the IAM team.