Are you a Salesforce expert with a passion for driving innovation and delivering scalable solutions? Lumos is seeking a full-time IT Salesforce Developer to help us build the fiber network of the future—bringing high-speed connectivity to more communities every day.
This proactive and experienced professional is responsible for enhancing and optimizing our Salesforce platform by gathering requirements and feedback, designing scalable solutions aligned with best practices, and managing the product roadmap. With a deep understanding of Salesforce, this individual will become familiar with both our current system and future needs to help us achieve our business objectives.
We’re looking for a candidate with 8+ years of Salesforce development experience, including 3–5 years of specialization in Communications Cloud, Field Service Lightning (FSL), CPQ (Configure, Price, Quote), and Enterprise Product Catalog. If you thrive in a fast-paced environment and are eager to help shape the systems and processes that power our growth, we want to hear from you!

COMPANY SUMMARY

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.
We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• 8+ years of experience in Salesforce development.
• 3–5 years of specialized experience with Salesforce Communications Cloud, Field Service Lightning, CPQ, and the Enterprise Product Catalog.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Salesforce certifications such as Platform Developer II, Communications Cloud Specialist, Field Service Lightning Consultant, and CPQ Specialist are strongly preferred.
• Experience in the fiber or telecommunications industry is preferred.

OTHER EXPERIENCE & REQUIREMENTS

• Excellent verbal and written communication skills.
• Demonstrated experience translating technical details into business-friendly language for non-technical stakeholders.
• Proactive, independent, and ability to take initiative to keep on-task and on-target.

PHYSICAL REQUIREMENTS

• Frequent sedentary periods using computer, keyboard, and other peripherals.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.

• Architecture and Design: Lead the design and development of Salesforce solutions leveraging Communications Cloud, Field Service Lightning, CPQ, Enterprise Product Catalog, and Salesforce core functionality.
• Configuration and Customization: Build and optimize B2C and B2B solutions, including customizations via Apex classes, triggers, Lightning Web Components (LWCs), and Visualforce pages.
• MACD Processes: Implement and manage MACD (Move, Add, Change, Delete) processes, ensuring flexibility and scalability in business operations.
• Integration: Design and implement integrations with third-party systems using REST and SOAP APIs, MuleSoft, middleware, and ETL tools, with a specific focus on managing and optimizing data flows between partner Salesforce instances.
• Performance Optimization: Conduct platform tuning and optimize solutions for performance, scalability, and maintainability.
• Stakeholder Collaboration: Engage with business stakeholders to gather requirements and translate them into technical specifications and actionable development plans.
• Best Practices: Champion Salesforce best practices for development, security, and deployment, ensuring alignment with Salesforce architectural standards.
• Testing and Quality Assurance: Perform comprehensive unit testing and oversee system testing efforts to deliver defect-free solutions.
• Innovation: Stay current on Salesforce releases, features, and innovations, proactively recommending and implementing enhancements.
• Mentorship: Provide technical guidance and mentorship to team members and collaborate with cross-functional teams to ensure platform adoption.