IT & Security Support Specialist at Worth AI

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Endpoint Management, Jamf Pro, Apple Business Manager, Access Provisioning, Onboarding, Offboarding, Google Workspace, SaaS Tools, SSO Troubleshooting, macOS Troubleshooting, Conferencing Systems, Operational Technology, Endpoint Security, Bash, Zsh

Industry

Financial Services

Description

At Worth AI, we’re building technology that transforms how financial decisions are made and we’re doing it with precision, security, and speed. As we scale, we’re looking for a hands-on, high-impact IT & Security Support Specialist to own our endpoint environment, power our internal systems, and help safeguard our growing organization. If you thrive in a fast-paced startup environment, love solving technical puzzles, and want to play a critical role in both IT operations and security execution, this role is for you. Worth AI is seeking an IT & Security Support Specialist to work out of our Headquarters in Orlando, Florida to manage macOS endpoints (Jamf), internal application access, and day-to-day IT operations. This role is responsible for device lifecycle management, access provisioning, employee IT support, and ensuring office technology operates reliably. This is a hands-on role in a small team and requires someone comfortable supporting both technical systems and office technology needs. Responsibilities Endpoint Management (Primary Focus) Manage MacBooks using Jamf Pro (deployment, configuration, patching) Provision and decommission devices using Apple Business Manager and Jamf Troubleshoot endpoint and Jamf-related issues Continuous maintenance and upkeep of endpoints Access & Identity Management Manage employee access to internal systems (Google Workspace, SaaS tools) Execute onboarding and offboarding access workflows Troubleshoot access and SSO issues IT Support Serve as primary contact for employee IT support requests Troubleshoot macOS, peripherals, conferencing systems, and office technology Support hardware including monitors, docks, and conference room systems Office & Operational Technology Support Ensure conference rooms, TVs, and office technology function properly Support office audio, displays, and general IT-related operational needs Coordinate basic IT vendor visits if needed Security Support Assist with patching, endpoint security configuration, and operational security tasks Execute security-related tasks under direction of Head of Security 1–3 years IT support experience Strong macOS troubleshooting skills Experience with Jamf Pro or another MDM Experience managing user accounts and application access Strong troubleshooting and organizational skills Preferred Experience with Apple Business Manager Experience with Okta or Google Workspace Basic scripting experience (bash/zsh) Basic understanding of security and access management concepts Additional Requirements Work in-office at least 4 days per week with one remote day Willing to support hands-on office IT and operational needs Ability to lift and move IT equipment as needed Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance FlexibleVacation Free snacks, coffee, drinks, including breakfast, lunch and happy hours! Wellness Resources

Responsibilities

The specialist will primarily manage the endpoint environment using Jamf Pro for MacBooks, handling deployment, configuration, and patching, while also managing employee access to internal systems like Google Workspace and SaaS tools.