IT Senior Business Support at Erie Insurance
Erie, PA 16530, USA -
Full Time


Start Date

Immediate

Expiry Date

14 Dec, 25

Salary

70372.0

Posted On

16 Sep, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Collaboration, Excel, Ged, Software, It, Database, Teams, Word Processing, Wheels, Outlook

Industry

Other Industry

Description

POSITION SUMMARY

Works independently or with little supervision, to provide business support for multiple cross functional departments/teams or large departments, a line of business, a function and/or those with dedicated (specific) support requirements. Utilizes established business policies and processes and/or creates new processes, affecting a significant number of stakeholders on a division wide basis and/or involving multiple cross functional departments/teams. May perform duties in one or more of the following: administrative support, event planning, reporting; and/or invoicing reconciliation.

PREFERRED EXPERIENCE AND SKILLS

  • Advanced Skills in MS Office (Outlook, Teams, Excel, etc.)
  • Communication and collaboration
  • Attention to detail
  • Ability to manage in a high volume, quick turnaround environment
  • Negotiation / Tradeoff skills

CAPABILITIES

  • Collaborates
  • Cultivates Innovation
  • Customer Focus
  • Decision Quality
  • Ensures Accountability
  • Instills Trust
  • Nimble Learning
  • Optimizes Work Processes (IC)
  • Self-Development
  • Values Diversity

MINIMUM EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

  • High school diploma, or GED, with four years’ experience in IT or related support required.

ADDITIONAL EXPERIENCE

  • Advanced knowledge of word processing, spreadsheet, database and presentation and collaboration software required.

PHYSICAL REQUIREMENTS

  • Ability to move over 50 lbs using lifting aide equipment; Rarely
  • Climbing/accessing heights; Rarely
  • Driving; Occasional (<20%)
  • Lifting/Moving 0-20 lbs; Occasional (<20%)
  • Lifting/Moving 20-50 lbs; Rarely
  • Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
  • Pushing/Pulling/moving objects, equipment with wheels; Rarely
    Nearest Major Market: Eri
Responsibilities

WHAT YOU’LL DO

Manage complex scheduling and travel needs for IT Senior Leadership in Corporate Enablement and Services Divisions. Plan, execute, and communicate in support of the logistics and overall success of business-focused events involving IT and Business teams.

DUTIES AND RESPONSIBILITIES

  • Plans, organizes and problem solves for large or complex events, meetings, projects etc. that may require cross functional teams and a vendor partner.
  • Engages with stakeholders and communicates effectively at most levels, both internal and external, and manages conflicts, priorities and demands on their stakeholder’s time.
  • Assists with documentation and invoicing, and may perform tracking, reporting and other analysis.
  • Trains and mentors other business support specialists.
  • May function as lead or point of contact.
    The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
    This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

salary range is for this level and may vary based on actual level of role hired for

  • This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment
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