YOUR MISSION

• Error Handling & Technical Support: Manage and log error messages and technical queries, analyzing potential causes of issues.
• On-Site Support: Provide 1st and 2nd level support on-site and escalate issues to international teams as needed.
• User Assistance: Offer support for various IT issues, including Meeting Collaboration and Digital Genius areas.
• IT Hardware Management: Procure, catalog, and install IT hardware, and provide end users with necessary briefings.
• Project Involvement: Actively participate in IT projects such as rollouts, migrations, moves, and event support.

ABOUT US

BaseBeyond aims to empower IT professionals to deliver excellence everywhere. Building on a solid foundation of IT expertise, we strive to surpass existing boundaries and embody our guiding principles: Empowering, Excellence, Everywhere. Are you ready to boost your career with a dynamic, international, yet medium-sized company? At BaseBeyond, you’ll be part of a team trusted by clients worldwide for our competent and reliable services.
With operations in over 100 locations, including London, Munich, Madrid, Dubai, and Cape Town, we proudly offer IT services in 47 countries across Europe, Africa, and the Middle East. BaseBeyond is guided by a future-oriented vision, pursuing continuous improvement and global reach. Since 2006 our openness to growth and progress, allowing us to leverage our core competencies in creating complex IT solutions through pragmatic and exclusive approaches.
Join us, where your analytical skills will help deliver the “wow” factor to our clients. With a strong focus on customer experience and a drive for innovative solutions, you’ll contribute to our mission of delivering excellence everywhere.

Please refer the Job description for details