IT Service Continuity Manager (m/f/d) at Allianz Global Corporate & Specialty SE

Munich, Bavaria, Germany -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Service Continuity Management, Disaster Recovery, IT Resilience, Crisis Management, Incident Handling, ServiceNow ITSM, Communication Skills, Detail-Oriented, Proactive, Multitasking, IT Security, Engineering, Computer Science, IT Risk, Business Continuity Management, KPI Development

Industry

Financial Services

Description

IDS GmbH - Analysis and Reporting Services (IDS) unlocks the value of data for the global investment industry: We validate, refine, and link data from a wide variety of sources and make it available for mission-critical processes along all investment strategies and products quickly, worldwide, and at any time. Fund management companies, insurance companies, banks and pension funds can use IDS to access a flexibly scalable data platform as well as all necessary analyses and reports in the desired format. As a 100% subsidiary of Allianz SE, IDS has stood for stability, reliability and certified security in the handling of its customers' data since 2001. 72223 | IT & Tech Engineering | Professional | | IDS | Full-Time | Permanent JOB PURPOSE / ROLE The goal of IT Service Continuity Management is to support the overall Business Continuity Management (BCM) by ensuring that the required IT technical and service facilities can be resumed within required and agreed business timescales. KEY RESPONSIBILITIES / TASKS Responsible for IT Service Continuity Management Lifecycle Management, including IT DR, IT backup and IT resilience processes, driving maturity and adoption across the organization. Continuously improve IT services resilience, architecture, processes, and operating models. Develop, review, and maintain IT disaster recovery plans (DRP/TRP) to ensure service availability and swift recovery. Coordinate and execute IT DR tests, drills, and compliance activities with service providers and Business Resilience teams. Maintain clear communication between service providers and application teams to minimize confusion and ensure timely updates. Develop IT services DR dashboards, KPIs, reports, and decision papers for transparency and management oversight. Act as project manager for DR-related initiatives and ensure compliance with standards and regulations. Serve as a key contact for third parties, service providers, and internal cross-functional teams. KEY REQUIREMENTS Required: Degree in IT, IT Security, Engineering, Computer Science, Mathematics, or related fields. 5+ years in IT infrastructure operations, ITSM, IT risk, BCM/resilience, disaster recovery, or related areas. Proven experience in IT resilience strategies, crisis management, and major incident handling. Strong understanding of RTO, RPO, SLA/OLA mechanisms in global operations. Skilled in translating complex technical processes into business language and decision-making documents. Proficiency in ServiceNow ITSM platform and its integrations. Detail-oriented, proactive, and capable of multitasking under pressure. Excellent English communication skills: German is a plus. Preferred: Experience in finance, banking, or asset management sectors. Multicultural, international team experience and collaboration with external providers. Certifications: ITIL, CISSP, CBCP, or equivalent. Familiarity with ITSCM standards (ISO 22301, 27031, etc.) and regulatory frameworks (DORA, VAIT, etc.). Strong interpersonal skills, motivated, target-oriented, and adaptable to global priorities. WHAT WE OFFER Benefit from flexible working hours, a home office arrangement and 30 vacation days per year With us, you can expect an intercultural environment with flat hierarchies, a familiar working atmosphere as well as independent work in dedicated teams Become part of a company with start-up spirit that combines the advantages of the Allianz Group Take advantage of our wide range of training and development opportunities and shape your individual career path Benefit, among other things, from annual bonus payments, additional benefits, health initiatives, employee restaurant and a company pension plan

Responsibilities

The IT Service Continuity Manager is responsible for managing the IT Service Continuity Management Lifecycle, ensuring IT disaster recovery and resilience processes are effectively implemented. This role involves continuous improvement of IT services and coordination of disaster recovery tests and compliance activities.