IT Service Delivery & Project Manager at SGS

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Delivery, Project Management, Application Delivery, Vendor Coordination, IT Standards Compliance, Security, Performance Management, Maintainability, Stakeholder Influence, IT Project Management, Service Application Support, Project Management Methodologies, Software Delivery Lifecycle, Application Development, Infrastructure, ServiceNow

Industry

Professional Services

Description

Company Description SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence. Job Description We are seeking an experienced IT professional with a strong background in service delivery and project management to lead application delivery and support within our Corporate IT team. The role combines service delivery and project management responsibilities, with a strong focus on coordinating external vendors and supporting the transition of selected services to in-house delivery, while ensuring alignment with SGS’s technical and operational standards. Key Responsibilities Lead end-to-end delivery of application, being responsible for both their support & improvements (through projects), ensuring overall delivery quality. Lead internal functional & technical teams in supporting and developing complex business applications. Managing vendor deliveries for those outsourced applications & for fixed priced projects (ie: non-internalized work). Ensure the application delivery meets technical and operational standards including security, performance, and maintainability. Coordinate with cross-functional teams and ensure compliance with architecture and security guidelines. Translate complex situations & topics into actionable plans and influence stakeholders across the organization. Qualifications Bachelor’s degree in IT, Computer Science, or related field. Proven experience managing IT projects and service application support, with a solid understanding of project management methodologies and the full software delivery lifecycle. Excellent communication skills, with the ability to translate complex technical information into actionable items and effectively influence stakeholders at all levels. Nice to Have Technical background in application development or infrastructure. Experience with ServiceNow and Azure DevOps ITIL4 Certified Additional Information Why SGS? Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry. Enjoy a flexible schedule and a hybrid work model Access continuous learning opportunities through SGS University and Campus. Collaborate in a multinational environment with colleagues from various continents. Benefit from a comprehensive benefits platform. Apply Now: At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to join our motivated and dynamic team!

Responsibilities

The role involves leading the end-to-end delivery of applications, managing both support and improvements through projects, while coordinating external vendors and transitioning services in-house. Key duties include ensuring application delivery meets technical and operational standards like security and performance.