IT SERVICE DESK ANALYST

Salary: £24,570 to £26,000 plus great benefits (Work Level 6C)
Working pattern: 37.5 hours across a variety of shifts between 8am and 5pm (working 1 in 5 Saturdays once you’re fully trained)
Location: Scunthorpe, DN15 9GE (hybrid)
If you’re passionate about technology, eager to learn, and ready to build a rewarding career, then our IT Service Desk Analyst opportunity might be perfect for you. In this role, you’ll join our friendly team at Co-op Wholesale, and help our colleagues to solve everyday tech issues. You’ll learn loads on the job, and the skills you’ll develop will help you to shape your career in technology at Co-op.

• Support colleagues with IT problems (e.g., hardware, software, systems)
• Set up new starter user accounts and devices
• Diagnose and fix basic tech issues
• Keep users up to speed with incident progress and resolution activities
• Work with third-party tech support and IT equipment vendors
• Learn from experienced colleagues and grow your skills