Start Date
Immediate
Expiry Date
15 May, 25
Salary
26942.0
Posted On
15 Feb, 25
Experience
6 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Access, It
Industry
Information Technology/IT
WHO ARE WE LOOKING FOR?
We are looking for someone who is tech-savvy and customer-focussed to join our team of IT ServiceDesk Analysts.
Our ideal candidate is:
WHAT WILL YOU BE DOING?
This is an exciting opportunity to join our vibrant and dynamic IT Service Desk team while we support a University-wide project, focussed on providing the best end-to-end experience for students, offering support from when they submit their application through to when they graduate.
As an IT Service Desk Analyst, you will provide first-level support for our customers through a range of contact channels, including telephone, live chat, face-to-face, and our self-service portal. You will work as part of a passionate and friendly team of professionals to:
Ultimately you will be part of a great team that is dedicated and passionate about providing positive experiences and outcomes to our student and staff colleagues.
To learn more about this exciting opportunity and the benefits we offer, please read the Job Description and Candidate Pack provided.
We believe in supporting our people and helping them to reach their full potential, as such we offer as part and parcel of this role;