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IT Service Desk Engineer at VAM Systems

Doha, Doha, Qatar -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bachelor's Degree, Helpdesk Experience, Technical Support, Windows OS, Microsoft 365, Enterprise Applications, ITSM System, Communication Skills, Customer Service Skills, Diagnostic Abilities, Troubleshooting, Attention to Detail, Network Support Experience, Organizational Skills, ITIL Foundation Certification

Industry

IT Services and IT Consulting

Description

Job Description We are currently looking IT Service Desk Engineer for our Qatar operations with the following terms & conditions. Skillset * Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). * Have solid experience in a helpdesk or technical support environment. * Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications. * Familiarity with ITSM system * Excellent communication and customer service skills. * Ability to work under pressure and manage multiple tasks. * Strong diagnostic and troubleshooting abilities * Ability to prioritize and resolve issues efficiently * Attention to detail in documenting incidents and resolutions * Has a network support experience * Highly organized and able to work on own initiative to complete the range of tasks required. * ITIL Foundation certification is a plus. Joining time frame: Immediate

Responsibilities

The IT Service Desk Engineer will provide technical support and assistance to users in a helpdesk environment. They will be responsible for diagnosing and resolving issues efficiently while maintaining excellent customer service.