IT Service Desk Manager at Ellison Institute of Technology Oxford Limited
Canada, Alaska, Canada -
Full Time


Start Date

Immediate

Expiry Date

13 Jan, 27

Salary

120000.0

Posted On

15 Oct, 26

Experience

9 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

IT Consulting & System Integration

Description



Drive IT operations for Tripstack, a leading B2B Flights as a Service provider, based in Toronto, Canada. This hands-on manager role covers budgeting, procurement, and cross-office IT oversight.


As the Global IT Operations Manager, you will lead IT functions across Toronto, Pune, and Kraków. Your accountability extends to managing the IT budget and collaborating closely with Security, SRE, People, and Finance teams. Key responsibilities also include vendor management and implementing robust IT processes for efficiency.


Key Responsibilities: • Oversee global IT operations across all locations • Manage onboarding and offboarding IT processes • Administer collaboration tools and SaaS lifecycle • Control IT spend tracking and capital planning • Implement security measures in partnership with teams


Requirements: • 8+ years in IT operations with 3 years in management • Proven experience in vendor management and procurement • Solid budget management and reporting skills • Experience supporting distributed global teams • Excellent communication and presentation skills


Responsibilities
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