Why work with us?

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region -Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

This is a part-time, office-based position located in Maroochydore. 

Digital & Information Services branch plays a key role in improving digital capability and creating connected experiences for employees and the region.

As an IT Service Desk Officer, you will be a frontline contact for ICT enquiries, providing helpful advice, troubleshooting and first- and second-level resolution for defined service requests. This part-time role offers the opportunity to work across a varied technology environment, collaborate with experienced support officers and directly improve how Council employees’ access and use digital services.

Key Responsibilities

• Provide first- and some second-level ICT support and advice.
• Provision user access, permissions and related services.
• Manage onboarding and offboarding access accurately and promptly.
• Maintain service desk requests, records and documentation to agreed levels.
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