IT Service Engineer at Microtech Global
Australia, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

07 Dec, 26

Salary

0.0

Posted On

08 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description

ABOUT US

MicrotechDPS is an expert technology advisory and execution partner, shaping, securing, strengthening and scaling IT for businesses across every industry.

From our beginnings in regional Australia, we have grown into a national technology advisory delivering enterprise-grade solutions to organisations across diverse industries and operating models. Our regional origins remain central to our values and culture. We act with transparency, deliver practical value, and engage with a community mindset to act as an extension of our clients' teams.

Simplifying the complex is why we exist.

ABOUT THE ROLE

As a Level 3 IT Engineer, you’ll play a key role in helping our clients move from complexity to clarity.

You’ll work alongside a collaborative and experienced team, designing and delivering robust, future‑ready IT solutions that give our clients confidence, control, and peace of mind. This is a hands‑on, senior technical role where your expertise directly shapes outcomes for our clients and supports the continued growth of MicrotechDPS. You’ll be trusted to lead, solve complex problems, and guide both clients and colleagues through technical challenges. You will be working directly with our enterprise and SMB customers to drive technical solutions and outcomes.

This role can be based in either our Wagga Wagga or Wodonga office, with hybrid work-from-home arrangements available.

WHAT YOU’LL BE DOING

  • Leading the design and delivery of tailored client solutions, aligned to business goals and technology strategies ensuring industry best practices are followed
  • Acting as a technical escalation point, diagnosing and resolving complex issues
  • Overseeing the end‑to‑end delivery of infrastructure projects, including server and network implementations and migrations.
  • Contributing to pre‑sales solution design, supporting the sales team with clear technical guidance.
  • Advising on current and emerging technologies, and how they can be integrated to improve client outcomes.
  • Mentoring and supporting other engineers, sharing knowledge and lifting capability across the team

TECHNOLOGIES YOU’LL WORK WITH

You’ll work across a modern and well‑supported technology stack, including:

  • Microsoft 365 and Microsoft Azure
  • Autotask PSA and Datto RMM
  • Datto BCDR and Veeam

How To Apply:

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Responsibilities
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