IT Service & Incident Analyst II at Total System Services Processing Europe
York YO10 4EY, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

23 Jul, 25

Salary

0.0

Posted On

24 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Financial Services

Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Responsibilities
  • Ownership of incident and question tickets, with a requirement to investigate and resolve these within specific turnaround times
  • Develop knowledge of the Payment Services industry, and TSYS systems and products
  • Cultivate client and internal TSYS stakeholder relationships
  • Supporting clients out of hours, ensuring essential services are functionin
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