IT Service Manager at Allgeier Public Gmbh

Berlin, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 26

Salary

60000.0

Posted On

19 Sep, 26

Experience

15 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Information Technology & Services

Description

Conducting structured market analyses and market research for IT and media technology services
Analysis of the market and tendering capability of existing IT services as well as evaluation of suitable sourcing and operating models
Conducting cost, resource, and profitability analyses to evaluate in-house and external operating models.
Creation and further development of service descriptions, service boundaries and interfaces for procurement and tendering procedures
Recording and structuring requirements as well as coordination with specialist departments, service managers and external service providers.

Several years of experience in IT service management, IT consulting, IT operations or a comparable environment
Experience with IT sourcing, outsourcing or managed services, as well as the evaluation of operating and service models.
Experience in market analysis, cost and profitability assessments, and the preparation of decision-making documents.
Knowledge of ITIL, public tenders and procurement procedures, and ideally the EVB-IT contract family.
Experience with service descriptions, service transitions, and the moderation of requirements with departments and service providers.

Responsibilities

Conducting structured market analyses and market research for IT and media technology services
Analysis of the market and tendering capability of existing IT services as well as evaluation of suitable sourcing and operating models
Conducting cost, resource, and profitability analyses to evaluate in-house and external operating models.
Creation and further development of service descriptions, service boundaries and interfaces for procurement and tendering procedures
Recording and structuring requirements as well as coordination with specialist departments, service managers and external service providers.

Several years of experience in IT service management, IT consulting, IT operations or a comparable environment
Experience with IT sourcing, outsourcing or managed services, as well as the evaluation of operating and service models.
Experience in market analysis, cost and profitability assessments, and the preparation of decision-making documents.
Knowledge of ITIL, public tenders and procurement procedures, and ideally the EVB-IT contract family.
Experience with service descriptions, service transitions, and the moderation of requirements with departments and service providers.