IT Service Manager (w/m/d)

Location: Berlin

Purpose and objective of the position: You are knowledgeable in IT service management, understand technical relationships and simultaneously keep customer requirements, service quality and economic efficiency in mind?

Do you want to do more than just manage existing services? Do you want to gather requirements, help shape solutions, and drive their implementation forward together with technical delivery teams?

Then this position could be just the right next step for you!

Your future employer and work environment

We are seeking to expand the team of a leading German IT service provider at their Berlin location through a direct placement process. The company employs several thousand people at numerous locations throughout Germany and supports businesses and public sector clients in the transformation and reliable operation of their IT systems.

As an IT Service Manager, you form the central interface between customers and the various technical delivery units. You support services from requirements gathering and solution development through projects and transformations to stable operation.

This means for you: You will be employed directly and perma