We have an exciting opportunity for up to two IT Service Managers (Grade 12) to join the Service Management team on a permanent basis.

JOB PURPOSE:

As an IT Service Manager, you will play a pivotal role in managing the integration of diverse services from multiple suppliers into a cohesive and efficient service delivery model. This position is accountable for orchestrating end-to-end service management ITIL processes, establishing appropriate governance structures and controls and ensuring effective collaboration across our service providers and internal support teams. The IT Service Manager will lead initiatives to optimise service performance, reduce operational risks and enhance the overall integration of services to meet our business and wider industry needs.

ELEXON CAREER PATH / POTENTIAL NEXT ROLE(S):

• Head of Service Management
• Service Owner
• Vendor Lead