IT Service Manager at Kite Human Capital
London, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Jan, 27

Salary

85000.0

Posted On

03 Oct, 26

Experience

18 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Banking & Credit

Description
  • You’ll ideally have:Strong customer and stakeholder management experience
  • Experience leading service reviews and managing service performance
  • A track record of identifying service risks and driving improvements
  • Experience supporting customer retention, renewals or service led growth
  • Previous experience leading and developing a small team
  • Strong commercial awareness
  • The ability to interpret service data and turn it into practical actions
  • Confidence managing difficult or sensitive customer conversations
  • Excellent organisation and follow through
  • A proactive, customer first approach

How To Apply:

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Responsibilities
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