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IT Service Manager at NTT DATA
Bengaluru, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Project Management, Stakeholder Management, Agile, Jira, Confluence, ServiceNow, KPI Reporting, ITSM, Communication Coordination, Task Tracking, Software Projects, Onboarding, Process Alignment, Efficient Processes, Team Collaboration, Multiple Stakeholders

Industry

IT Services and IT Consulting

Description
- Managing the Project Management processes and project structure. - Working together with the Project Team to organize and derive tasks. - Tracking the tasks to make sure completion on time. - Communication co-ordination - Stakeholder management - Alignment and status update to the Program PMO - Onboarding new stakeholders and making sure they are aligned with the processes. - Software projects, ITSM- IR service management - Experience in maintaining and defining efficient Project Management Processes - Reporting & tracking KPI. - Knowledge and working experience in an Agile environment. - Working knowledge of Jira, Confluence and ServiceNow - Managing multiple stakeholders
Responsibilities
The IT Service Manager will manage project management processes and structure, ensuring timely task completion and effective communication with stakeholders. They will also onboard new stakeholders and align them with established processes.