We are currently hiring:

IT Service & Support Employee (m/f/d) in Stuttgart

We are looking for you as

IT Service & Support Employee (m/f/d)

in Stuttgart

Do you want to escape the small-scale environment and finally join a global player in the software industry? Are you a true team player with an open mind and an interest in intercultural exchange? Have you always wanted to work in an international environment?

What are you waiting for? Here's your chance!

Our client is a European software manufacturer with over 20,000 employees worldwide. The company develops high-performance software for highly realistic simulations, from design and development to marketing and sales, and is a market leader in its sector. Become part of a company that is driving the use of virtual environments and thus contributing to greater sustainability in diverse industries such as energy, medical technology, transportation, and mechanical engineering.

As a recruiting company, we help our clients find new team members and support them in their search for talent. You can expect excellent working conditions: flexible working hours, a hybrid work model, and compensation within the framework of temporary employment with equal treatment and the option of permanent placement.

This is what needs to be done.

• You manage the hardware in the company's IT Asset Management tool.
• You install software, configure hardware, set up mobile devices and manage them.
• At the helpdesk in 1st & 2nd level support, you are the contact person for questions about hardware and software.
• Ticket handling: You prioritize, distribute, and process the daily tickets.
• You are available to users by phone and in person to offer advice and support.
• You will be responsible for SLAs, managing and processing SLA status reports (metrics, user disrespect, backlog).

This is what you bring with you

• You are a qualified IT specialist (m/f/d) – for system integration or a similar qualification. Prior professional experience is a plus. New graduates are also very welcome!
• You speak very good German and can communicate confidently in English, both spoken and written.
• You should be friendly, have good manners, and enjoy working together in a team.

Experience in an international or matrix-organized environment would be a plus. However, the most important thing is that you are reliable, a team player, proactive, and think ahead.