IT Service Technician – Service Desk Triage to Level 2 Support at INTERWISE IT
Beenleigh QLD 4207, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Aug, 25

Salary

90000.0

Posted On

29 May, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

It

Industry

Information Technology/IT

Description

BUILD YOUR IT CAREER WITH INTERWISE IT

At Interwise IT, we are on a mission to build an exceptional service delivery team that empowers businesses across South East Queensland. We have been delivering trusted technology solutions to small and medium businesses across SEQ and Northern NSW for over a decade—and we’re looking for talented, customer-focused IT professionals to join us.
Whether you’re a Service Desk Triage Specialist or a Level 2 IT Support Technician, we have opportunities available for those who thrive in a collaborative, problem-solving environment.
Our modern office, located just off Exit 35 on the M1, offers a convenient base for your workday—without the grind of a city commute.

Responsibilities
  • Provide IT support across a range of technical issues, from basic troubleshooting to complex problem resolution
  • Manage and triage inbound customer requests
  • Document, prioritise, and escalate tickets effectively using our Helpdesk system
  • Deliver exceptional customer service and build strong client relationships
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