IT Service Technician at The AME Group

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Hardware Troubleshooting, Software Troubleshooting, Active Directory, Microsoft Office Suite, Ticketing Systems, Inventory Management, Communication Skills, Independent Work, Team Collaboration, Priority Management, Windows Environment, Field Technical Support

Industry

IT Services and IT Consulting

Description

Description Welcome to The AME Group – Where People Power Progress At The AME Group, every employee helps define who we are. For over 40 years, we’ve built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As a nation wide leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don’t just adapt to change — we drive it! Join a company where your voice matters, your work makes an impact, and your future is a shared journey. We are seeking a talented and experienced IT Desktop Support Technician to join our team. Our ideal candidate will have a minimum of 2 years of hands-on experience providing desktop support in a corporate environment. This position provides support for our client base from our office located in Nashville, TN. What We Offer Full Benefits Package: Health, dental, and vision insurance Continuous Learning: Company-paid training and certifications Career Growth: We invest in your development and professional goals What you will do: Install, configure, and maintain computers, printers and peripherals. Provide field technical support for our clients. Diagnose and resolve hardware and software issues. Manage and monitor client workstations and servers. Document all technical support activities in ticketing systems Maintain accurate inventory records of all client equipment. Requirements Qualifications: 2+ years of hands-on experience in IT desktop support. Proficient in troubleshooting hardware and software issues in a Windows environment. Experience with Active Directory, Microsoft office suite and other common business applications. Azure experience a plus. Strong communication skills and the ability to work with clients in a professional manner. Ability to work independently and collaboratively in a team-oriented environment. Adept at managing priorities and meeting deadlines. Associate degree or relative certifications (CompTIA A+ certification) Valid driver’s license and reliable transportation is necessary. Must be able to lift up to 50 lbs. If you are a skilled IT professional seeking a new challenge and a rewarding opportunity with a dynamic company, we encourage you to apply. This is a full-time position. Our normal business hours are Monday to Friday, 8 am to 5 pm.

Responsibilities

The technician will be responsible for installing, configuring, and maintaining computer hardware, printers, and peripherals while providing field technical support to clients. This role also involves diagnosing and resolving hardware and software issues, managing client workstations and servers, and documenting all support activities.