WHY JOIN US?

Join a dynamic, collaborative team passionate about technology and continuous improvement. You’ll be supported in your academic and professional development while gaining practical experience in a real-world IT environment.

THE ROLE:

Blackpool and The Fylde College (B&FC) is seeking a motivated and customer-focused IT Services Degree Apprentice to join our dedicated IT Services team. This is a fantastic opportunity to gain hands-on experience while studying towards a degree, providing essential support across the College’s technology landscape.

YOUR RESPONSIBILITIES WILL INCLUDE:

As a valued member of the IT Services team, you will:

• Provide outstanding support and customer service to B&FC staff and students.
• Triage and respond to IT incidents, service requests, and changes, ensuring timely resolution or escalation.
• Support the maintenance, provisioning, and installation of IT hardware and software.
• Contribute to asset management, system documentation, and proactive IT maintenance.
• Participate in IT projects, follow operational procedures, and promote IT security best practices.