Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 19,000 employees worldwide. As one of the largest central departments at HUGO BOSS, the IT department is the key service provider and partner in the introduction and provision of innovative technologies. In this role, you will have the opportunity to contribute your expertise to projects along the entire value chain. We share the common goal of exploring new paths together in order to create something extraordinary. Join our team and shape your own future at HUGO BOSS!

• Managing the IT Service Desk function for HUGO BOSS Australia in line with the IT Service Level Agreement (SLA) and IT Security & Data Protection policies
• Providing timely and appropriate IT support for IT issues to HUGO BOSS Australia
• Effective and timely support of retail IT projects and key IT initiatives
• The management of IT equipment in retail and office environment for HUGO BOSS Australia
• Setup, configuration, monitoring and troubleshooting of end-user relevant IT equipment in office and retail environment.
• Preparation of IT guidelines and manuals for end-user.
• User Account management (User Administration & New User Authorisations).
• Monitoring IT systems, server & network infrastructure and escalation of incident cases following Global IT Service Desk procedures and processes
• Providing relevant and effective coaching and training of IT processes & systems (hardware use / systems use etc) to stakeholders
• Revising, devising and executing IT policy and procedure
• Participate and co-ordinate tasks, activities and feedback sessions, with Headquarters in Germany and our Shared Service IT Centre in Hong Kon