IT Services - Pre Sales Consultant at Ricoh Australia

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pre-Sales Consulting, Technical Assistance, Solution Design, Customer Requirements, Communication Skills, Presentation Skills, Analytical Skills, Problem-Solving Skills, Teamwork, Flexibility, Adaptability, M365, Azure, Infrastructure Experience, Security Compliance, Managed Services

Industry

IT Services and IT Consulting

Description

Who Are we? As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions. At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change. Is this the role for you? Join our team as a Pre-Sales Consultant, where you'll use your skills to develop and present customised solutions for SMB and Enterprise businesses. You'll drive and manage the pre-sales process with direct and channel customers, articulating our technology and product portfolio to both business and technical users. In this role, you'll provide technical assistance and guidance during the pre-sales process, identifying customer requirements, designing solutions, consulting with technical teams, and supporting sales teams, account managers, and partners on proposals. Reporting to the National Pre-Sales Manager in the Digital Services Business Unit, you'll lead and contribute to the development of solutions, proposals, tenders, and contracts. You'll work with Sales Team members and Account Managers to qualify and scope opportunities, provide leadership and guidance across stakeholders, architect solutions based on customer sessions, and create business and technical documentation. You'll also contribute to tenders and RFPs, technology roadmaps for Managed Services customers, and deliver Proof of Concepts (POCs). Collaborate with Account Executives to ensure strong account planning and strategies, deliver presentations to client executives, and develop key client relationships to drive new sales and growth in Managed Services and Professional Services. Continuously enhance your expertise, pursue further certifications, and stay updated on current and upcoming technologies. Key technologies include: M365 (Intune, Autopilot, AVD, MDM for Android and iOS) Azure (Infrastructure and Functional) M365 Security Compliance and Purview Infrastructure Experience (Servers, storage, etc.) To be successful in this role: Tertiary Qualification in Computer Science, Information Technology, or a related field. At least 3-5 years of experience in a pre-sales or technical consulting role. Strong technical knowledge of IT services and solutions. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment. What we give back to you? At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including: Paid Parental Leave Purchased Leave Scheme Participation in our RedE recognition program Free income protection cover Wellness program Novated leasing Employment Type Permanent Who we are Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. We bring document management solutions, IT services, production print solutions, visual communications systems to customers to meet the challenges of digital workflows, data insights, flexible working, information security and sustainability. As a global company we care about people, our profession, our society, and our planet. We dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we are committed to the highest standards of ethics and integrity. We believe in the power of collective imagination and ideas that drive change. We believe in always being a step ahead and going above and beyond for our customers to ensure they can lead more fulfilling lives. We are committed to a sustainable future for businesses within Australia and those making an impact on the broader spheres of our world.

Responsibilities

Develop and present customized solutions for SMB and Enterprise businesses while managing the pre-sales process. Collaborate with sales teams and account managers to qualify opportunities and create business and technical documentation.