ABOUT THE POSITION:

Department: Platform & IT-Services
Team: IT-Services
Locations: Munich, Berlin
Remote status: Hybrid
Number of positions: 1
This position follows a hybrid work model and requires three days per week in the office. We have two locations in Germany: one in the Bavarian capital of Munich, and our headquarters in Berlin. The whole company comes together once a year to celebrate our successes together.
What you will be doing:
Be the first point of contact for our employees: Support employees with day-to-day questions related to internal IT Services, making sure they have everything to do their best work. Act as a friendly and approachable resource for our team across several locations; onsite & remote.
Setting our new joiners up for success: You will closely work together with our People & Organization team to create a great onboarding experience. Welcoming new employees with all the equipment & tools they need.
Maintain and manage our IT assets: Handle and maintain our devices. Managing our IT inventory and keeping our assets register up-to-date.
Support IT Operations: You ensure IT operations run smoothly by handling tickets via Jira and Slack.
Ensure Compliance: making sure that all IT assets meet regulatory requirements and internal standards, such as data protection laws and company policies.

What you bring to the team:

• 5+ years of experience in an IT-Support function
• Strong organizational and multitasking skills, with the ability to prioritize effectively
• You are well versed with IT and compliance processes (e.g.: ITIL)
• You know your way around Microsoft 365 administration and the Atlassian suite (primarily Jira/Confluence) is your second home
• Tools like Jumpcloud or similar IdPs (Okta, Onelogin) are nothing new to you
• Hands on support for Mac and Windows devices is your bread and butter
• Handling and maintenance of laptops and smartphones is something you are comfortable with
• You know how to manage assets with an MDM and an asset register
• Business fluent level of German (min C1) and fluency in English
• Traveling between Berlin and Munich is possible for you

WHY QWIST?

• Work with a true open banking pioneer and witness the journey/revolution from open banking to open finance and beyond. Work with colleagues with years of experience in the industry and a true passion and vision for the future of open banking.
• Healthy work-life balance: Time is precious. Make it count. We enable all our employees to organize their living and working hours flexibly, making it possible to combine personal life with work life!
• We are ever-evolving and so are you. We have business goals (OKRs) but also personal development goals. Our formalized bi-annual feedback process, regular Engagement checks and personal development budget are available to make sure that we grow together and find everyone’s perfect spot at the table.
• You will become part of a cross-functional environment where you will be empowered through ownership and collaboration;
• While we offer you the opportunity to work at our Berlin, Munich or Hamburg offices with all its amenities, we have a distributed working style, with semi-regular in-person events and meetings. Productive at home? So are we.
  Don’t meet every single requirement? At Qwist we value diverse perspectives and experience. If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
  Qwist is proud to be an equal opportunity workplace where we value diversity. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender identity, sexual orientation, age, marital status or disability status.

ABOUT US

At Qwist we free Financial Data to improve, ease and enable. We drive real consumer, business and societal change from Open Finance. For over a decade, we’ve powered the largest banks and led the way in the Open Finance ecosystem.
Join our team and be part of empowering everyone to access fair and transparent financial services. Get ready to make a significant impact as we are the leading technology and solution provider for Open Finance.
Qwist is dedicated to accessing, analyzing and harnessing financial data and connecting third-party providers with banks’ account information. We envision ourselves as pioneering the future of Open Finance.
To achieve this goal, we encompass the entire Open Finance ecosystem and offer products for all key users and needs.
Based on our experience – as we power the largest banks for more than a decade – we can connect to 99% of customers bank accounts so, when you need the data on your customer, we will have it. As a regulated financial institution, we are entitled to supply data to your business, even if you don’t have a licence.
Qwist has around 120 employees in 4 countries and serves more than 100 customers in the DACH region as well as in Spain and Portugal, including well-known banks, insurance companies and leading automotive platforms.