IT Solution Owner Associate

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

WHAT YOU`LL DO:

As an IT Solution Owner Associate, you will work in a worldwide agile team (level 3 support) and use your technical expertise to operate SAP’s service and support solutions with the necessary reliability. From the IT Operation hub in Lisbon, Portugal, you will closely work together with the other hubs in Americas and APA. You can quickly grow in gaining expert knowledge on new technologies and root cause analysis and optimization secrets. We continuously adopting the lean agile methodology and touching new work movement ideas. If you proofed your expertise and skills already in level 1 and level 2 support teams, this is your opportunity to grow.

THE ROLE:

You will operate, andministrate and design systems architecture, applications, products, services, and data to optimize and automate SAP’s business processes to improve work efficiency. You will engage with business stakeholders and other technology teams to deliver solutions to business requirements. Facilitate the system/service/product lifecycle, and ensure stable, secure, performant, and high available operations. You will engage with the business in an agile way. Revise and update existing programs and provide required documentation.

KEY TASKS ARE:

• Planning, setup, implementation, and operation of SAP technologies
• Definition of technical operational concepts and guidelines for the implemented SAP landscapes incl. respective documentation
• Implementing Early Watch Alerts for system maintenance
• The support of the Agile coach as a backup for the different time zones
• Diving into new technologies - knowledge transfer within the team