IT Solutions Administrator (Procurement and Automation Services) at SCHLUTER SYSTEMS L.P.

City of Plattsburgh, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Support, ERP Solutions, WMS Solutions, MFC Solutions, Communication Skills, Organizational Skills, Multitasking Skills, Analytical Skills, Problem-Solving Skills, Team Collaboration, Documentation, Training Materials, Compliance, Lifecycle Planning, Performance Monitoring, Vendor Coordination

Industry

Wholesale Building Materials

Description

Description The Solution Administrator is responsible for the operational planning, implementation, and Tier 2 support of the organization’s enterprise application stack. This includes ensuring stability, performance, and continuous improvement of critical business systems across both on-premises and cloud environments. The role involves administering application platforms, coordinating upgrades, patches, feature releases and delivering Tier 2 support to maintain seamless and efficient business operations. Collaborate with engineering and business teams to design and implement short- and long-term strategies for enterprise applications. Develop and maintain documentation, procedures, and training materials for application administration and end-user support. Manage application service assets, including inventory, lifecycle planning, and configuration documentation. Monitor application performance and availability; coordinate upgrades, patches, and hotfixes as needed. Provide Tier 2 support for enterprise applications, resolving escalated issues and coordinating with vendors when necessary. Ensure compliance with IT policies, procedures, and change enablement practices. Participate in after-hours maintenance and support activities as required. Support and maintain enterprise solutions including: ERP (Enterprise Resource Planning) systems WMS (Warehouse Management Systems) MFC (Material Flow Control) systems Requirements Required: 3–5 years of experience with tier 2 application support/administration or related IT role. Strong verbal and written communication skills Real world experience administering: Enterprise Resource and Planning (ERP) Solutions Warehouse Management System (WMS) Solutions Material Flow Control (MFC) Solutions Demonstrated ability to work in a structured, process-driven environment Strong organizational and multitasking skills Excellent analytical and problem-solving abilities Ability to work independently and collaboratively within a team Preferred Associate (AAS) or Bachelor’s (BAS) degree in Information Technology, Business Technology, or a related field Basic ITIL or Agile certification COMPANY BENEFITS · Competitive Compensation · Generous Paid Time Off · 10 Paid Holidays · Medical, Dental & Vision Insurance · Biannual Bonus Program · 401k with Company Match · Company Paid Life Insurance · Annual Reviews and Merit Based Raises · Room for Advancement and Career Growth COMPANY DESCRIPTION Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We’re looking to build our team with individuals who like to think BIG and want to be part of what makes our products extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit. "Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder Are you interested in a truly unique and special company? Hear from our employees on what it means to be part of the Schluter family: http://www.schluter.com/careers . Then if you’re ready to see life in Orange, talk to us about this career opportunity at Schluter Systems. This pay range reflects the base hourly rate or annual salary for positions in this job grade, with the final offer depending on factors like experience, education, location, and other relevant considerations. Additionally, this role qualifies for extra benefits beyond the base pay range mentioned. At Schluter Systems, we are dedicated to creating an inclusive environment that celebrates diverse perspectives and ensures all individuals are valued and supported, without discrimination based on race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, training, compensation, benefits, and transfers. All employment decisions at Schluter Systems L.P. are based solely on merit, qualifications, and business needs. #SSIND

Responsibilities

The Solution Administrator is responsible for the operational planning, implementation, and Tier 2 support of the organization’s enterprise application stack. This includes ensuring stability, performance, and continuous improvement of critical business systems across both on-premises and cloud environments.