IT Solutions Operations Engineer at Eurofins

Vimodrone, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

34000.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, GxP Compliance, Computer System Validation, Data Integrity, Empower, NuGenesis, LabSolutions, PowerShell, Oracle Database, SQL, Virtualization, ITIL, Incident Management, Change Management, Root Cause Analysis, CAPA

Industry

Medical and Diagnostic Laboratories

Description

Company Description Eurofins Scientific is an international life sciences company offering a unique range of analytical services to customers in multiple industries, with the aim of making life and the environment safer, healthier, and more sustainable. From the food you eat and the water you drink to the medicines you trust, Eurofins laboratories work with the world's largest companies to ensure that the products they supply are safe, the ingredients are authentic, and the labeling is accurate. Eurofins is committed to providing analytical services that contribute to the health and safety of society and the planet, as well as corporate responsibility to protect the environment and promote diversity, equity, and inclusion across the Eurofins network of companies. The Eurofins network of companies believes it is a global leader in food, environmental, pharmaceutical, and cosmetic analysis, as well as in discovery pharmacology, forensic medicine, advanced materials science, and agro-scientific research services. It is also a market leader in certain areas of genomics, clinical trial support, and contract development and manufacturing in the biopharmaceutical field. It also has a rapidly expanding presence in the highly specialized field of molecular clinical diagnostics and in vitro diagnostic products. In over 37 years, Eurofins has grown from a single laboratory in Nantes, France, with more than 65,000 employees in a decentralized and entrepreneurial network of over 950 laboratories in more than 1,000 companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to assess the safety, identity, composition, authenticity, origin, traceability, and purity of biological substances and products. In 2025, Eurofins generated total revenues of €7.296 billion and was among the best-performing stocks in Europe over the past 20 years. Job Description Eurofins BioPharma Product Testing is looking for an IT Solutions Operations Engineer, at EU Level, based in Vimodrone (MI). The role is responsible for the operational excellence, reliability, and validated state of centrally managed laboratory and business-critical IT applications supporting regulated QC and GxP environments. The role focuses on day-to-day operations, compliance, stability, and lifecycle management of laboratory applications such as Empower, NuGenesis, LabSolutions, and similar systems, ensuring systems remain compliant, available, and fit for purpose across BPT sites. This position works closely with QA, CSV, Infrastructure, vendors, and business stakeholders to maintain validated systems, support audits, and deliver controlled system changes. Key Responsibilities Provide Level 2 / Level 3 operational support for centrally managed laboratory and enterprise applications, managing incidents across P1 to P4 severity levels in line with ITIL best practices. Perform regular maintenance, upgrades, patching, preventive maintenance, and system health checks. Proactively monitor applications, databases, and virtualized environments to prevent service disruption. Ensure systems operate in compliance with GxP, data integrity, and internal quality requirements. Contribute to Computer System Validation (CSV) activities Manage and coordinate incident, change, problem, and exception management activities. Support root cause analysis and contribute to CAPA definition and follow‑up. Collaborate with Infrastructure, QA, CSV teams, and vendors to resolve issues efficiently. Qualifications Strong experience in IT operations within regulated (GxP) environments; Solid understanding of CSV, data integrity, and validation lifecycle; Hands-on experience with laboratory applications (Empower, NuGenesis, LabSolutions or similar); Proficiency in PowerShell / scripting; Good knowledge of Oracle and SQL databases; Experience with virtualized environments; VM image creation is a strong plus; Willingness to work outside business hours or weekends on rare occasions, based on planned IT changes and critical incidents; Willingness to travel up to 20% to support sites, projects, or audits. Additional Information Expected salary (RAL) range for the role: €25–34K Compensation will be determined based on experience, skills, and alignment with the company’s salary ranges for the role. To apply, it is necessary send a detailed Curriculum Vitae written in english, specifying the authorization to process personal data. CVs without these requirements will not be considered. To learn more about Eurofins, please explore our website www.eurofins.com, www.eurofins.it

Responsibilities

Responsible for the operational excellence, reliability, and validated state of centrally managed laboratory and business-critical IT applications in GxP environments. This includes providing Level 2/3 support, performing system maintenance, and ensuring compliance with data integrity requirements.