IT Specialist / Associate IT Specialist - Information Technology Services O at Hong Kong University of Science and Technology (HKUST)

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server, Linux System Administration, Storage Systems, Virtualization, Containerization, Backup Solutions, Cloud Platforms, Scripting, AIOps, System Monitoring, Security Patching, Capacity Planning, Change Management, English Proficiency, Chinese Proficiency, Problem Solving

Industry

Higher Education

Description

Department: Information Technology Services Office Job Posting Details The Information Technology Services Office (ITSO) is responsible for developing and managing the University’s IT infrastructure and information systems. We champion the effective and innovative uses of IT to support learning, research, and administrative activities. The Enterprise Architecture & Technology team in ITSO manages a broad range of advanced technologies including public and private clouds, identity and access management, server and desktop environments, application platforms, AI technology, and High-Performance Computing (HPC) clusters for research computation. We are seeking skilled IT professionals to join the Enterprise Architecture & Technology team. Key Responsibilities Manage and support operations for servers and storage in data center environment. Manage and support public and private cloud platforms. Conduct system monitoring, security patching, performance tuning and capacity planning. Support change management, release coordination, ensuring compliance with control processes. Maintain documentation of system configurations, procedures, and operational guidelines. Stay current with emerging technologies and new products, plan and implement new solutions to meet business needs and improve operational efficiency. Requirements Bachelor's degree in computer science, engineering, information systems, or a related field At least three years of relevant experience. Hand-on experience in Windows server, Linux system administration (RHEL, Ubuntu), storage systems (Dell, Pure Storage) and network (FC, RoCE). Experience in virtualization technologies (VMware, Azure Local, Sangfor) and containerization technologies (Docker, Kubernetes). Experience in backup solution (Veeam, NetBackup) in an enterprise data center scale. Familiar with cloud platforms including Azure, AWS, or AliCloud. Familiar with scripting for automation and monitoring needs, experience in AIOps is a definite advantage. Good command of written and spoken English and Chinese. Excellent analytical, problem-solving, communication, and teamwork skills with a self-initiative attitude. Ability to work effectively under pressure and manage multiple tasks. Applicants with less relevant experience but a strong interest in developing skills in these areas may be considered for the position of Associate IT Specialist. (Duration: 2 years, renewable) Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract. Please apply on or before: 13 July 2026. (Information provided by applicants will be used for recruitment and other employment-related purposes. Applicants should read the Personal Information Collection Statement before submission of application.) HKUST is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect. Founded in 1991, the Hong Kong University of Science and Technology (HKUST) is a leading international research university dedicated to advancing science, engineering, business & management, and humanities & social sciences. We nurture the next generation of leaders through world-class undergraduate and postgraduate education, while driving impactful research that benefits society. HKUST comprises the Schools of Science, Engineering, Business & Management, and Humanities & Social Science, together with an Academy of Interdisciplinary Studies and multiple research centers. With English as the primary language for teaching, research, and administration, HKUST provides a dynamic and global learning environment that fosters creativity, innovation, and collaboration. At the heart of HKUST’s mission is our commitment to attracting and supporting top talent worldwide. We value diversity and inclusion, and are dedicated to building an inspiring community where students, faculty, and staff can excel and make a difference. 👉 Learn more: hkust.edu.hk/about Please direct your enquiries or comments to:- E-mail: careers@ust.hk

Responsibilities

Manage and support server and storage operations within a data center environment, including public and private cloud platforms. Perform system monitoring, security patching, and maintain detailed documentation of system configurations.