We are seeking an experienced and highly motivated IT Specialist to join our team. This role will be responsible for supporting and maintaining the IT infrastructure for several entities, including a home office, a manufacturing plant, a chain of gyms and a movie theater. The ideal candidate will possess strong Excel skills and have a broad understanding of both hardware and software troubleshooting in a dynamic environment. Additionally, while networking is handled by an outside vendor (Virtual World), the IT Specialist will act as the key point of contact for all IT-related needs.

Key Responsibilities

• Software & Hardware Support: Oversee and maintain IT systems and hardware at all locations, ensuring all systems are up-to-date, running smoothly and optimized for performance.
• Excel Expertise: Leverage advanced Excel knowledge to analyze and generate reports, automate tasks, and provide insights to various teams within the company. Experience with macros, pivot tables, VLOOKUP, and Excel VBA is a plus.
• Troubleshooting: Provide timely and effective troubleshooting for IT-related issues, including hardware failures, software malfunctions, and network connectivity (with the support of our external vendor, Virtual World).
• End-User Support: Act as the primary point of contact for all IT-related support requests. Offer training and guidance to staff members on software applications and hardware usage.
• System Updates & Security: Ensure regular system updates, patches and security protocols are followed to protect company data and infrastructure.
• Project Management: Support and execute IT projects, including hardware and software upgrades, implementation of new systems, and integration across locations.
• Travel: Perform day trips in the South Georgia area to support the IT needs at all company locations. The home base for this positions will be the manufacturing plant.

Qualifications:

• Experience: minimum of 3 years IT support experience, preferably in a manufacturing or multi-location business environment.

Skills:

• Extensive knowledge of Microsoft Excel (advanced formulas, data analysis, macros, pivot tables)
• Strong troubleshooting skills for both hardware and software issues.
• Experience working with a variety of IT systems, including desktops, servers and cloud-based applications

Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Ability to Commute:

• Fitzgerald, GA 31750 (Required)

Ability to Relocate:

• Fitzgerald, GA 31750: Relocate before starting work (Required)

Work Location: In perso

• Software & Hardware Support: Oversee and maintain IT systems and hardware at all locations, ensuring all systems are up-to-date, running smoothly and optimized for performance.
• Excel Expertise: Leverage advanced Excel knowledge to analyze and generate reports, automate tasks, and provide insights to various teams within the company. Experience with macros, pivot tables, VLOOKUP, and Excel VBA is a plus.
• Troubleshooting: Provide timely and effective troubleshooting for IT-related issues, including hardware failures, software malfunctions, and network connectivity (with the support of our external vendor, Virtual World).
• End-User Support: Act as the primary point of contact for all IT-related support requests. Offer training and guidance to staff members on software applications and hardware usage.
• System Updates & Security: Ensure regular system updates, patches and security protocols are followed to protect company data and infrastructure.
• Project Management: Support and execute IT projects, including hardware and software upgrades, implementation of new systems, and integration across locations.
• Travel: Perform day trips in the South Georgia area to support the IT needs at all company locations. The home base for this positions will be the manufacturing plant