IT Specialist at Daily Grace Enterprises, LLC

Spring, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem-Solving, Technical Support, Systems Administration, Networking, Cloud Tools, Security Protocols, Troubleshooting, Communication, Organization, Efficiency, Collaboration

Industry

Book Publishing

Description

Location: Hybrid Position: Full-Time The Daily Grace Co. Mission The Daily Grace Co. exists to equip disciples with biblically rich resources that bring the Word of God to the everyday moments of life. We are passionate about creating resources that are theologically sound, beautifully designed, and accessible to all who desire to know and love God’s Word more deeply. About the Role We are seeking an IT Specialist to support our growing team by ensuring smooth, secure, and reliable use of technology across the organization. This role requires a proactive problem-solver who thrives in a fast-paced environment and can clearly explain technical solutions to non-technical team members. The IT Specialist will play a vital role in keeping our systems running effectively, supporting staff, and implementing solutions that help us operate with excellence as we pursue our mission. Ideal Candidate You are a resourceful and patient problem-solver who thrives under pressure and enjoys helping others succeed. You are both technical and relational—able to dive into complex systems while making technology approachable for those around you. Above all, you desire to use your skills to serve a mission-driven organization that exists to glorify God and equip disciples. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years proven experience in IT support, systems administration, or related roles. Strong understanding of computer systems, networking, cloud tools (e.g., Google Workspace), and security protocols. Excellent troubleshooting skills with the ability to remain calm under pressure. Strong communication skills, with the ability to explain technical issues in plain language. Highly organized and able to prioritize multiple requests in a fast-paced environment. Alignment with the mission and values of The Daily Grace Co. Responsibilities Provide day-to-day technical support for staff across hardware, software, and systems. Troubleshoot and resolve IT issues quickly and effectively, ensuring minimal disruption. Maintain and monitor computer systems, servers, cloud platforms, and software applications. Support onboarding and offboarding processes, including account creation, permissions, and device setup. Manage network security, backups, and updates to protect company data. Clearly communicate technical concepts and solutions in a way that is understandable to non-technical team members. Research and recommend tools, systems, and process improvements that increase efficiency and reliability. Collaborate with cross-functional teams to ensure technology supports marketing, sales, publishing, and operations goals.

Responsibilities

The IT Specialist will provide day-to-day technical support for staff and troubleshoot IT issues to ensure minimal disruption. They will also maintain and monitor computer systems, manage network security, and collaborate with cross-functional teams.