Location: Florida with frequent travel to local facilities
Position Type: Full-Time
About Us Flyland Recovery Network is a rapidly growing organization with 8+ facilities nationwide. Our IT department supports a wide range of systems including UniFi networking infrastructure, VOIP solutions, mobile device management (MDM), EMR platforms, and end-user devices. We are seeking a hands-on IT Specialist who enjoys solving problems, and making an impact across multiple facilities.

QUALIFICATIONS

• 2+ years of IT support or networking experience (healthcare IT a plus).
• Hands-on experience with UniFi networking equipment preferred.
• Familiarity with VOIP phone systems, Windows/Mac OS, tablets, and mobile device management platforms.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills and a customer-service mindset.
• Comptia A+ Certification
• Comptia Network+ Certification
• Comptia Security+ Certification
• Microsoft Entra ID Certifications a Plus

• Install, configure, and maintain UniFi networking equipment (Dream Machine Pro, APs, PoE switches, Protect cameras).
• Set up and manage VOIP phones, access points, and network drops across facilities.
• Support and troubleshoot Printers, Phones, MDMs, tablets, desktops, and laptops.
• Provide user support for EMR systems and other healthcare-related applications.
• Perform onsite visits to facilities for deployments, upgrades, and troubleshooting.
• Document processes, maintain accurate inventory, and escalate major issues to IT leadership.
• Collaborate with local facility staff and the corporate IT team to ensure uptime and system security.