IT Specialist at Gambit Security

Tel-Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Helpdesk Operations, System Provisioning, User Support, Okta, GitHub, Twingate, Kandji, IRU, MacOS Troubleshooting, Windows, Linux, Identity Providers, MDM Solutions, Technical Documentation, Hardware Inventory

Industry

Computer and Network Security

Description

At Gambit, we are building cutting-edge cybersecurity products that require top-tier infrastructure, seamless operations, and zero friction. As our team scales, we are looking for a motivated, tech-savvy Part-Time IT Support Specialist to join us and build a well-oiled IT function from the ground up. In this role, you will be the face of IT at Gambit, taking full ownership of our day-to-day Helpdesk operations, system provisioning, and user support alongside a skilled DevOps team. We believe in high standards, real collaboration, and giving you the autonomy to learn and make a massive impact from day one. About the Role Lead end-to-end IT onboarding every Monday- creating accounts, and ensuring new hires have everything they need to succeed from day one. Manage and prioritize the day-to-day user support pipeline, keeping a close eye on internal SLAs and delivering exceptional, friction-free service. Provision, manage, and audit user permissions and security groups across our core stack (Okta, GitHub, and Twingate). Deploy, configure, and troubleshoot modern corporate endpoints using Kandji / IRU. Take the reins on hardware inventory (laptops, peripherals), sync with external IT vendors, and ensure our office network/internet infrastructure runs flawlessly. Maintain and optimize our internal IT playbooks and technical documentation within Notion. Requirements A natural problem-solver who is eager to learn, highly organized, and genuinely service-oriented. Up to 1-2 years of experience in IT Support / Helpdesk / Tech Support. (Brilliant juniors/students with strong technical affinity—we want to meet you too!). Comfortable troubleshooting macOS. Good knowledge of Windows or Linux is a strong advantage. A positive attitude, exceptional communication skills, and a strong commitment to delivering high-quality user support. Practical familiarity or hands-on experience with Identity Providers (IdP like Okta) and MDM solutions. High-level English and Hebrew (both written and verbal) Ability to be on-site on Mondays (Onboarding day) + flexibility for remote, on-call support on alternating Fridays (approx. once a month).

Responsibilities

Manage end-to-end IT onboarding, day-to-day helpdesk operations, and user support. Oversee system provisioning, security groups, hardware inventory, and internal technical documentation.