IT Specialist at Housemarque

Helsinki, Uusimaa, Finland -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Customer Service, Active Directory Management, Windows Operating System, macOS Operating System, Computer Assembly, Network Configuration, VPN, IT Helpdesk, Patch Management, User Access Management, IT Policy Development, Service Mentality, Diplomatic Skills, Initiative, Teamwork

Industry

Computer Games

Description

OUR STUDIO At Housemarque, we believe gameplay always comes first. With technical excellence and compelling narrative, spiced with our trademark neon flair and top-notch audiovisual feedback, we want our players to always feel actively engaged with the worlds we have created for them. Our latest Award-Winning game Returnal, released on PS5 in 2021, embraces all these qualities. THIS is our DNA! We value Nordic work-life balance by growing sustainably and ensuring our employees have the time and means to develop personally and professionally during work time. We were established in 1995 with strong roots in the Finnish demoscene. In June 2021 we joined the PlayStation Studios, after years of partnership. If you wish to join us for our next journey, apply today! IT Specialist Housemarque is looking for an IT Specialist for a fixed-term contract of 12 months to join our in-house IT team. THE JOB Do you have a passion for problem solving and helping people? Do you enjoy tinkering with computers and providing excellent customer service? Do you want to improve your skills in a diverse and challenging technical environment? Housemarque is looking for a service oriented IT Specialist to join our IT team. You will work side by side with IT specialists and SysOps to ensure seamless support for all of our employees. In the IT team you will be a key contributor ensuring that game developing is easy and smooth and done with the right hardware and software. Your responsibilities will include working in Helpdesk, onboarding our personnel and developing our IT policies and practices alongside with the team. You’ll work on-site in Helsinki with our IT team. You do not necessarily need prior work experience in the games industry, as long as you are as passionate about supporting game development as we are. At Housemarque you’ll be a part of an independent and responsible team backed by Sony Interactive Entertainment. What will your day-to-day look like? Providing hardware and software support for our 100+ users Helping users with network issues (Network config, VPN, etc.) Working in IT helpdesk in rotating shifts Planning and handling IT purchases Managing hardware, software and licenses Patch management User access management Developing our IT practices and policies alongside with the team What will help you to be successful in this role? Initiative, responsibility and ability to work in a team Fluent spoken and written English Problem solving and prioritization skills Experience in writing clear, short instructions for users Service mentality, patient and diplomatic Being able to assemble computers from parts Experience in Active Directory management Understanding of Windows and macOS operating systems Hands-on mentality These can further add to your success: Familiarity with working in global corporate environment Experience troubleshooting and managing corporate level AV equipment (Crestron, Logi Sync, etc) Experience with infosec tools and practises Experience with Mobile Device Management Experience with centralized workstation management systems What we offer to you? Competitive salary, benefits, healthcare & Nordic work-life balance State-of-the-art studio facilities in the heart of Helsinki Freedom, flexibility and openness in a collaborative culture Brilliant, diverse and empathetic colleagues to work with Exciting and ambitious projects executed with the best tools Access to PlayStation Studios collaboration, games and more! This is a fixed-term, full-time position based in Helsinki, Finland. The ideal contract duration is 12 months, starting in December 2025. We will start interviewing promising candidates immediately so please apply as soon as possible. Please note that unfortunately we don’t offer relocation support for this position. Equal Opportunity Statement Housemarque is proud to be an Equal Opportunity Employer with a commitment to a culture of inclusion and mutual respect for all employees from every walk of life, reflecting the community we make games for. We welcome and encourage applications from all suitable candidates regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race and ethnicity, religion or belief, and marriage and civil partnerships. We strive to create an inclusive environment, empower employees and embrace diversity.

Responsibilities

Provide hardware and software support for over 100 users and assist with network issues. Manage IT purchases, hardware, software, licenses, and develop IT practices and policies.