WHO WE’RE LOOKING FOR

At Fieldwire, we’re looking for an IT Specialist II to join the internal IT team of 2 specialists supporting users across all organizations. As our IT Specialist, you’ll be the backbone of our internal IT operations, ensuring our team has the tools and support they need to do their best work. From onboarding new employees with a seamless setup to optimizing security practices, you’ll be an essential part of our growing team.
This is a hybrid role and will require 2-3 days a week presence in the San Francisco office.

AT FIELDWIRE, WE’RE LOOKING FOR OUR NEXT IT SPECIALIST TO HAVE THE FOLLOWING SKILLS AND EXPERIENCES:

• Bachelor’s degree or relative experience.
• 2-4 years of experience in IT.
• Competent with Apple Devices.
• Phenomenal organizational and communication skills (Both verbal and written).
• Patience and desire to help and solve problems.
• Not afraid of the unknown and capable of learning new things quickly.
• Will speak up when help is needed.

WHAT YOU’LL BE DOING

We are a small team supporting a fast-moving organization. The adage is to work smarter and not harder. Thus, the ideal candidate is motivated to look beyond the boundaries of their day-to-day tasks, can point out inefficiencies and help streamline, scale, and automate manual processes as much as possible. As our company grows and expands, so will this position. The ceiling is where you decide it is.

THE PRIMARY RESPONSIBILITIES FOR OUR NEXT IT SPECIALIST WILL BE TO:

• Support employees company wide with day-to-day IT issues.
• Manage device procurement, onboarding, and offboarding.
• Administer and track company wide software.
• Develop an internal IT knowledge base in Zendesk Support.
• Lend support cross-functionally for All-Hands, virtual events, and office infrastructure.