IT Specialist at Johnson RV

Sandy, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Windows Systems, Microsoft 365 Administration, Networking Fundamentals, Customer Service, Troubleshooting, Cybersecurity, Documentation, Asset Tracking, Disaster Recovery, LAN/WAN, VPN, ERP Platforms, Hardware Maintenance, Software Updates, User Account Management

Industry

Automotive

Description

Description At Johnson RV, our people make the difference — and the technology behind them keeps everything moving. As a family-owned dealership that continues to grow, we depend on reliable systems, secure tools, and smooth day-to-day operations to support our customers and our employees. We’re looking for an IT Specialist who enjoys solving problems, supporting teams, and bringing order to a fast-moving environment. If you’re the type who likes variety and takes pride in keeping an organization connected and running well, you’ll feel right at home here. What This Role Is All About As an IT Specialist at Johnson RV, you’ll be the go-to resource for technical needs across all departments. From troubleshooting workstations to keeping our network healthy to managing user accounts, you’ll help ensure every team member has the tools they need to do their best work. This is a hands-on, multi-faceted position where your contributions are visible every day. Your Day-to-Day Responsibilities Supporting Our Team Respond to technical requests from sales, service, parts, accounting, HR, and other departments Solve issues involving Windows systems, workstations, peripherals, and dealership devices Provide practical, patient help to employees with varying levels of technical comfort Keeping Systems Running Smoothly Administer Microsoft 365 accounts, permissions, and user setup Maintain and support dealership hardware such as printers, scanners, servers, and POS equipment Handle software and system updates, patching, and general lifecycle maintenance Network & Infrastructure Troubleshoot LAN/WAN, Wi-Fi, and VPN issues that impact day-to-day operations Support connectivity for ERP platforms, manufacturer systems, and vendor portals Monitor and help maintain a reliable, stable network environment Documentation, Security & Reliability Track assets, update documentation, and maintain SOPs Assist with backups, cybersecurity processes, and disaster-recovery tasks Follow data protection policies and uphold IT security best practices Requirements What You Bring to the Table Associate’s or Bachelor’s degree in IT, Computer Science, or related field — or solid equivalent experience 2–5 years of technical support experience, preferably in a multi-department or dealership environment Strong understanding of: Microsoft 365 administration; Windows operating systems and hardware troubleshooting; Networking fundamentals (DNS, DHCP, TCP/IP) Excellent customer service approach, with the ability to communicate clearly with non-technical users Bonus Skills Familiarity with dealership ERPs such as IDS Astra G2 Understanding of sales, service, parts, or accounting workflows within a dealership setting Why You’ll Love Working Here A growing, stable company that invests in its people A role where your work is appreciated and immediately impactful Variety — every day brings something new Leadership that values expertise, reliability, and follow-through

Responsibilities

The IT Specialist will respond to technical requests from various departments, troubleshoot issues, and ensure that all systems are running smoothly. They will also manage user accounts and maintain dealership hardware.