IT Specialist at Makaseb

Sheikh Zayed, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server, CCNA, Microsoft Azure Administration, Firewall Configuration, VoIP Systems, Microwave Technology, Networking Troubleshooting, Active Directory, Proxmox, VMware, pfSense, MikroTik, Sophos, Cisco, Project Management, IT Security

Industry

Marketing Services

Description

Job Summary: The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking, hardware, and software troubleshooting, as well as a deep understanding of Windows Server, CCNA, Firewall, and Microsoft Azure Administration. The ideal candidate will also have hands-on experience with Microtech and Microwave technology (specifically Unify), and proficiency in VoIP systems. Key Responsibilities: Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms. Oversee system upgrades, software patches, and hardware replacements. Diagnose and resolve complex networking, Windows, and cable-related issues. Provide hands-on support for hardware-related problems. Maintain accurate records of IT incidents and solutions, generating reports on system performance and issues. Design, implement, and maintain the organizations IT infrastructure, including servers, networking equipment, and cloud platforms. Oversee system upgrades, software patches, and hardware replacements. Manage Windows Server environments, including Active Directory, DNS, and DHCP services. Administer and configure firewalls to ensure network security. Oversee and manage Microsoft Azure Administration tasks. Administer cloud environments such as Google Workspace, or Azure DevOps. Optimize virtual environments, including Proxmox and VMware setups. Install, configure, and maintain VoIP platforms (e.g., Yeastar PBX, VitalPBX). Design and implement IVR systems, call routing, and SIP trunk configurations. Troubleshoot VoIP-related issues (call quality, connectivity, integration) and ensure seamless telephone operations. Implement and manage microwave technology solutions, particularly Unify systems. Monitor and troubleshoot any connectivity or performance issues specific to microwave links. Lead IT projects from initiation to completion, including budgeting and vendor coordination. Propose and implement new technologies to enhance operational efficiency. Enforce IT security policies and procedures to protect systems and data. Ensure compliance with organizational and regulatory standards. Qualifications: Bachelors degree in computer science, Information Technology, Software Engineering, or a related field (or equivalent experience). 3 years of experience in IT roles, with significant focus on systems administration, networking, and troubleshooting. Hands-on experience with hardware and complex network environments (CCNA-level tasks). Deep understanding of Windows Server, firewall configurations, and Microsoft Azure Administration. Proficient in pfSense, MikroTik, Sophos, or Cisco networking equipment. Familiarity with microwave technology (Unify). Experience managing VoIP systems, including telephony configurations and integrations. Familiarity with ITIL frameworks and help desk systems (e.g., Zammad) is advantageous. ERP Systems familiarity is a plus. Excellent communication, problem-solving, and project management abilities. Strong interpersonal skills with the ability to work independently and in a team. Detail-oriented with strong organizational and documentation skills. Benefits & Working Condition: Working days: 5 days (Sunday : Thursday) Working hours: from 9:00 AM to 6:00 PM Health & Social Insurance Discount on GYM Subscription Work Location: Elsheikh Zayed

Responsibilities

The Senior IT Specialist is responsible for designing, implementing, and maintaining the organization's IT infrastructure, including servers, cloud platforms, and networking equipment. This includes managing VoIP systems, microwave technology, and ensuring overall network security and system performance.