IT Specialist (Manufacturing, F&B) at Jadeer

Paglat, Maguindanao del Sur, Philippines -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

0.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Systems Maintenance, IT Infrastructure, Troubleshooting, Windows Servers, Active Directory, Network Troubleshooting, Hardware Maintenance, Software Installation, ERP Systems, Communication Skills, Problem-Solving, Detail-Oriented, Proactive, Collaboration, Documentation

Industry

Real Estate

Description

Jadeer is hiring on behalf of one of our esteemed clients — a global leader in the food and beverage ingredients industry, located in 6th of October City. 🔍 About the Opportunity: IT Technical Support Specialist Your mission as an IT Technical Support Specialist will be to ensure seamless technical support and system reliability across all departments. You will play a vital role in maintaining IT infrastructure, providing hands-on troubleshooting, and supporting digital transformation initiatives within a highly dynamic production environment. 💼 Key Responsibilities: Technical Support, Systems Maintenance & IT Infrastructure Provide first- and second-level support for all hardware, software, and network-related issues. Diagnose and resolve user incidents efficiently via phone, email, or ticketing systems. Manage IT assets, ensuring accurate documentation, labeling, and tracking. Install, configure, and maintain operating systems and standard business applications. Support end-users in troubleshooting ERP, email, and collaboration tools. Ensure regular data backups and system updates in alignment with IT policies. Collaborate with cross-functional teams to ensure IT service quality and process improvement. Escalate critical incidents and coordinate with global IT teams when required. Assist in implementing and supporting new digital initiatives and automation systems. Maintain documentation of IT configurations, solutions, and incidents for knowledge sharing. ✅ Essential Skills & Qualifications: IT Support & Infrastructure Management Bachelor’s degree in Computer Science, Information Systems, or a related field. 3–5 years of proven experience in IT support or system administration, preferably in a manufacturing or industrial environment. Hands-on experience with Windows servers, Active Directory, and network troubleshooting. Strong knowledge of hardware maintenance and software installation. Experience with ERP systems and ticketing tools is a plus. Excellent problem-solving and communication skills. Detail-oriented, proactive, and capable of managing multiple priorities. Fluent in English. 🌟 What Success Looks Like in IT Support Efficient resolution of user issues with minimal downtime. Proactive maintenance and improvement of IT systems. Smooth collaboration between IT and business teams. Strong contribution to digital initiatives and system reliability. 🚀 What You’ll Gain: Growth, Exposure & Development Work in a multinational manufacturing environment with cutting-edge technologies. Join a supportive team that values innovation, efficiency, and teamwork. Gain exposure to global IT standards and best practices. Be part of a company that fosters career growth and continuous learning. Empower Technology — Apply Now! If you’re passionate about IT support, eager to grow in a fast-paced industrial environment, and driven to make an impact, this is your next step. Join us and help ensure operational excellence through technology and teamwork.

Responsibilities

The IT Technical Support Specialist will provide first- and second-level support for hardware, software, and network-related issues while ensuring system reliability across all departments. This role involves diagnosing user incidents, managing IT assets, and collaborating with cross-functional teams to improve IT service quality.