IT Specialist - On Site at Hudson Behavioral Health

Salisbury, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

0.0

Posted On

01 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Systems Administration, Network Operations, Microsoft 365, SharePoint, Teams, Cybersecurity, HIPAA Compliance, Documentation, Problem-Solving, Communication, Vendor Management, Disaster Recovery, Endpoint Management, Data Protection, IT Security

Industry

Mental Health Care

Description

Description Join a mission-driven behavioral health organization with 40+ years of community impact. Hudson Behavioral Health is seeking a skilled and motivated IT Specialist (Mid-Level) to support and strengthen our technology systems. This role ensures secure, reliable, and efficient technology operations across our network of programs — while helping lead our transition from a third-party IT provider to internal system management. Primary Job Responsibilities · Provide Tier 1 and Tier 2 support for staff hardware, software, and connectivity issues. · Administer Microsoft 365, SharePoint, Teams, and user accounts. · Manage onboarding/offboarding, account permissions, and IT asset inventory. · Act as primary liaison for third-party technology providers, including internet, camera/security systems, and IT support vendors. · Coordinate and monitor vendor performance, cybersecurity alerts, and after-hours emergencies. · Support the transition of IT systems and administrative responsibilities from third-party providers to Hudson’s internal oversight. · Maintain documentation, network maps, user guides, and security configurations. · Ensure compliance with HIPAA and cybersecurity policies. · Assist with disaster recovery testing and continuity planning. Why You’ll Love Working Here · Opportunity to shape the future of Hudson’s IT environment. · Mission-driven organization improving lives through behavioral health treatment. · Supportive leadership and collaborative culture. Our Benefit Package Includes: Generous Paid Leave 401K like retirement (503-C) with company matching of 4% Competitive Salary PTO (Vacation Pay, Holiday Pay, and Sick Pay) Health Insurance with FHSA Life Insurance Dental Insurance Vision Care Disability Insurance Cell phone reimbursement with required documentation Employer sponsored Awards Program Gym Membership Reimbursement Requirements Minimum Qualifications · Associate’s degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience. · Minimum 3 years of experience in IT support, systems administration, or network operations. · Experience with Microsoft 365 user management (Outlook, Teams, SharePoint). · Basic knowledge of networking, endpoint management, and IT security principles. · Familiarity with HIPAA compliance, data protection, and cybersecurity best practices. · Strong problem-solving, documentation, and communication skills. · Ability to provide in-person and remote support across multiple program sites. Preferred Qualifications · Bachelor’s degree in Information Technology, Computer Science, or a related discipline. · 3–5 years of professional experience in IT support, network operations, or systems administration. · Proficiency with Microsoft 365 administration (Exchange, Entra ID, SharePoint Online). · Experience with Ubiquiti/Unifi networks and endpoint management tools. · Familiarity with HIPAA compliance, cybersecurity frameworks, and data encryption. · Experience managing vendor relationships or third-party service contracts. · Demonstrated ability to assist in IT transitions or infrastructure projects.

Responsibilities

The IT Specialist will provide Tier 1 and Tier 2 support for staff hardware, software, and connectivity issues while managing the transition of IT systems from third-party providers to internal oversight. Responsibilities also include administering Microsoft 365 and acting as a liaison for third-party technology providers.