IT Specialist (On-Site) at TOTAL CARE THERAPY LLC

Dublin, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Website management, Systems administration, IT support, Cybersecurity, Network maintenance, Hardware troubleshooting, Software support, Data protection, Inventory management, HIPAA compliance, Technical documentation, Problem-solving, Communication skills, Asset tracking, Infrastructure scaling

Industry

Wellness and Fitness Services

Description

About Total Care Therapy (TCT) Total Care Therapy (TCT) is a therapist-owned and operated company providing Physical, Occupational, and Speech Therapy services in assisted and independent living settings. Our mission is simple: empower individuals to regain independence through compassionate, high-quality care. We pride ourselves on fostering a culture built on flexibility, professional growth, collaboration, and inclusion. At TCT, every team member is valued, supported, and encouraged to make a meaningful impact. Position Summary We are seeking a skilled and proactive IT Specialist to support and enhance our organization’s technology infrastructure. This role will be responsible for maintaining and upgrading our company website, managing internal systems, ensuring cybersecurity, and supporting both office and field staff with their technology needs. The ideal candidate is hands-on, resourceful, and able to manage multiple IT functions in a growing organization. Key Responsibilities Website Management Maintain, update, and improve the company website Coordinate upgrades, enhancements, and troubleshooting Ensure website performance, security, and user experience Systems & Productivity Tools Manage and support productivity tracking systems and internal software Troubleshoot system issues and implement improvements Assist with integration of new tools and technologies IT Support & Infrastructure Serve as primary point of contact for all IT-related issues Maintain office computers, networks, and hardware Provide technical support to administrative and clinical staff (both in-office and remote) Cybersecurity Implement and maintain cybersecurity protocols and best practices Monitor systems for vulnerabilities and respond to threats Ensure data protection and compliance with applicable regulations Equipment & Inventory Management Manage inventory of computers, devices, and IT equipment Order, configure, and deploy equipment for new and existing staff Track assets and ensure proper maintenance and replacement cycles Technology Planning & Support Identify opportunities to improve efficiency through technology Assist leadership with IT strategy and scaling infrastructure Support onboarding/offboarding processes from a technical standpoint Qualifications Certification or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) 2+ years of experience in IT support, systems administration, or similar role Experience with website management Strong knowledge of computer hardware, software, and networking Familiarity with cybersecurity principles and best practices Experience supporting remote users and mobile devices Strong troubleshooting and problem-solving skills Excellent communication and organizational skills Knowledge of HIPAA compliance and data security standards

Responsibilities

The IT Specialist will manage the company's website, internal systems, and cybersecurity protocols while providing technical support to both office and field staff. They are also responsible for maintaining IT infrastructure, managing hardware inventory, and assisting with technology strategy.