IT Specialist at OPLOG Inc

Tuzla, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Windows, macOS, Linux, Network Protocols, Communication Skills, Problem-Solving Skills, User Support, Troubleshooting, Installation, Configuration, Maintenance, Documentation, Onboarding, Offboarding, IT Equipment Maintenance

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Who We Are OPLOG is the tech engine behind seamless e‑commerce fulfillment for top brands across Türkiye, Europe, and the US. By fusing in‑house software with robotics and automation, we erase the line between the physical and digital worlds—delivering post‑purchase experiences that turn customers into fans and giving our clients an unfair competitive edge. We’re building a world-class robotic fulfillment ecosystem, and we’re looking for curious minds to shape the future with us. About the Role: We’re scaling—fast. Our platforms, robots, and data pipelines need to move even faster. The IT Specialist will be responsible for ensuring the seamless operation of the company's IT infrastructure, managing user support requests, and playing an active role in daily IT operations. What You'll Do: Track and resolve user support requests through the IT service management platform Perform installation, configuration, and maintenance of Windows, macOS, and Linux client devices Conduct basic troubleshooting for endpoint and network-related issues Complete IT processes for new employee onboarding and offboarding Maintain IT equipment (printers, handheld terminals, barcode scanners) at warehouse locations Keep IT documentation up to date Who You Are: Bachelor's degree in Computer Engineering, Information Systems, or related field Minimum 2 years of IT support experience Proficiency in Windows, macOS, and Linux operating systems Knowledge of basic network protocols (TCP/IP, DNS, DHCP) Strong communication and problem-solving skills Ability to visit multiple sites (Dilovası - Tuzla FCs) as required, actively engaging with different locations to understand operations, identify improvement opportunities, and contribute to on-site processes What We Offer AI‑assisted coding & LLM licenses – build smarter, faster Paid vacation in your first year – no waiting period Birthday day off – celebrate you Private health insurance – from day one Shuttle service - your commute, covered Meal card – lunches on us Learning budget – for courses, books, and conferences English courses – grow your communication skills globally

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Responsibilities

The IT Specialist will ensure the seamless operation of the company's IT infrastructure and manage user support requests. They will also play an active role in daily IT operations.