IT Specialist at Opticool Technologies LLC

Webster, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Administration, Network Management, Technical Support, Cybersecurity, Project Support, Documentation, Training, Troubleshooting, Problem Solving, Windows Server, Active Directory, Networking Protocols, Cloud Platforms, Vulnerability Assessments, Patch Management

Industry

IT System Operations and Maintenance

Description

Description At OptiCool Technologies, we are redefining how the world cools its data. As the only provider of two-phase pumped refrigerant cooling systems, we engineer solutions that push the boundaries of efficiency, scalability, and performance for modern data centers. We are currently seeking an IT Specialist to support our team. POSITION SUMMARY The IT Specialist will be responsible for managing and supporting OptiCool’s IT infrastructure, ensuring secure, reliable, and efficient operations across all systems. This role involves troubleshooting hardware and software issues, maintaining network integrity, and implementing technology solutions that align with business objectives. ESSENTIAL DUTIES & RESPONSIBILITIES · System Administration: Install, configure, and maintain servers, workstations, and network devices. Manage user accounts, permissions, and security protocols. · Network Management: Monitor and maintain LAN/WAN connectivity and performance. Implement firewalls, VPNs, and other security measures. · Technical Support: Provide Tier 1 and Tier 2 support for hardware, software, and network issues. Respond to helpdesk tickets and resolve issues promptly. · Cybersecurity: Ensure compliance with security policies and best practices. Conduct regular vulnerability assessments and patch management. · Project Support: Assist in IT-related projects, including system upgrades and cloud migrations. Collaborate with engineering teams to integrate IT solutions with OptiCool products. · Documentation & Training: Maintain accurate documentation of systems, processes, and configurations. Train staff on IT tools and security awareness. Requirements REQUIRED QUALIFICATIONS (Education, Experience, Knowledge, & Skills) · Education: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). · Experience: 3+ years in IT support or system administration. Experience with Windows Server, Active Directory, and networking protocols. · Skills: Strong troubleshooting and problem-solving abilities. Knowledge of cybersecurity principles and best practices. Familiarity with cloud platforms (Azure, AWS) is a plus. Preferred Attributes: · CompTIA Network+ or Security+ · Microsoft Certified: Azure Administrator · Cisco CCNA

Responsibilities

The IT Specialist will manage and support OptiCool’s IT infrastructure, ensuring secure and efficient operations. This includes troubleshooting issues, maintaining network integrity, and implementing technology solutions.